[2009-11-20] Owner of multiple quick-serve concepts named one of top five friendliest franchises for minorities by National Minority Franchising Initiative.

[2009-11-20] Europe’s event for the coffee and tea businesses will be held April 25-27, 2010, at the Reed Messe Wien in Vienna, Austria.

[2009-11-18] Danielle Clark named as 55-unit restaurant company's top financial executive.

[2009-11-18] Maines Paper & Foodservice Inc. distribution center of Conklin, New York, takes home 2009 honor.

[2009-11-17] National Food Service Security Council's 2010 Annual Meeting to take place in St. Louis in August.

[2009-11-16] Leonard Comma will take over when Paul Schultz retires on January 31, 2010.

[2009-11-11] Russ Klein, the company’s president of global marketing strategy and innovation, resigns due to personal reasons.

[2009-11-11] RLC Enterprises Inc. of Northbrook, Illinois, wins chain's Glen Bell Award.

[2009-11-10] Susan Shields promoted to position of senior vice president and chief marketing officer.

[2009-11-10] Andrew Branagh to head company as it attempts to restructure operations and increase awareness.

[2009-11-10] Chip Swearngan named senior vice president of communications for First Data.

[2009-11-10] Jerry Slover takes over as vice president of development for NexCen Franchise Management.

[2009-11-10] Tom Krouse takes new position of president of expansion brands; Todd Young becomes vice president of operations.

[2009-11-09] International Paper's vice president of Foodservice, Austin Lance, retires.

[2009-11-04] Kevin Holbrook named chief financial officer of The Original Brooklyn Water Bagel Co.

[2009-11-03] Suzie Hunter named vice president of operations and marketing for sandwich chain.

[2009-11-02] Journalists and bloggers can now register for trade show, to be held May 22-25 in Chicago.

Your Next Crew
Lou Klaiman, vice president of operations for Pollo Campero, explains what to look for in your next crew members and what a new store means for your existing employees.

Young Guns
Facing unemployment in other industries, young professionals are prime targets for the world of franchising.

Please, Don’t Come to Work
This year’s flu season could be more severe than ever; whose job is it at your concept to send sick employees home?

Vetting E-Verify
Quick-serve operators should delay using the work-eligibility technology E-Verify until federally mandated.

Ten Ways to Save
QSR tapped the best minds in the business to come up with a realistic list of ways operators could save thousands of dollars in less than one year.

Minimum-Wage Increase
On Friday, the federal minimum wage will jump 70 cents per hour from $6.55 to $7.25. As a restaurant operator, are you ready?

Streamlined Schedules
The most popular scheduling products today revolve around online technologies using a Web-based program.

Employees of All Ages
The generations in the current workforce create challenges for employers on issues of training, motivation, team building, and resolving conflict.

Faces of Diversity Award Winners
McDonald's, Dunkin' Donuts, and Ben's Chili Bowl highlight the 2009 awards.