QSR Feature
View from the Kitchen
Gourmet Influences on Quick-Service
Deconstructed food has a lot of promise
for the quick-service. This technique offers numerous benefits:
potential for new product forms that tend to be the best
transaction drivers; opportunity to attract non-traditional
customers; ability to deliver new flavor and texture
experiences; potential to empower and give freedom to consumers
so they can construct and consume food the way they choose
instead of providing a pre-packaged item; and the potential to
develop new product forms with limited new SKUs.
— Jon Miller
Director of
Research & Development, El Pollo Loco
Definitely sous-vide, due to its
adaptability. Its prevalence allows for the portability of
ingredients with re-sealable packaging.
— John Johnson
Executive Chef, TOWN
Braising and stewing provide very
flavorful results. All flavors are captured in the sauce/
liquid. The result is a complex product that does not lose
valuable nutrients and flavors. These meals can be efficiently prepared (already
sauced with vegetables added) by manufacturers and packaged in
frozen bags. Braised, stewed, and poached dishes can become
part of the rice or noodle bowls, soups, and hearty stews
commonly served in quick-service.
— Uta Schepers
Corporate Chef, Tyson Foods, Inc.
Braising and stewing have become extremely
popular. There are two reasons behind this: The first is the
growing popularity of comfort foods. The second is the use of
non-primary cuts of meat. What used to be considered scraps or
by-products are now being used as center-of-the-plate items.
The challenge is making exotic cooking methods compatible with
a quick-service model and doing that at a competitive price
point that is reasonable for consumers and still allows you to
make a profit.
— Daniel Barash
Senior Director
of Operations and Products, Moe’s Southwest Grill
I see individual sous vide being used in
quick-service before many of the other new ideas because it
allows for pre-portioning and, with the right reheating
equipment, it can be done without a lot of skilled labor to
execute.
— Mark Burton
Director of Culinary
Innovation, ConAgra Foods
The sous vide revolution is coming. What a
great way for quick-serves to cook! This will revolutionize
what can and is sold by quick-service chains. It will allow
them to bring in and use cuts of meat, slow cook them, but have
them available on demand.
— Mike Leitner
Customer Account
Chef, Campbell Soup Company



