Complete Collection of Operations Articles
- The Supplier Marriage The relationship with your supplier should be carefully crafted and maintained to insure longevity. Issue # 139
- Signature Reinvention Altering a signature menu item brings certain risk and also potential rewards for quick serves. Issue # 139
- Hot Spot Turning your operation into a social hub can boost employee morale and give you word-of-mouth advertising. Issue # 138
- A Fair Trade Bartering gains momentum as economy sags and businesses seek ways to retain cash. Issue # 138
- The Morale Boost Better customer service starts with happier, more accountable employees. Issue # 137
- The Key to Loyalty Retail rewards programs are gaining in popularity, but the quick-serve industry hasn’t quite figured them out. Issue # 137
- Peace of Mind Keeping quick-serve locations safe and secure requires the right mix of cutting-edge technology and basic attention to detail. Issue # 135
- Pint-Sized Power Before rolling out a kids’ meal program, make sure price, choice, and marketing are all handled right. Issue # 135
- Catering to Change Consumers are socializing at home more than in previous years, and quick serves can benefit from meeting them there. Issue # 134
- Finding the Balance Increasing menu prices remains the easiest way for quick serves to recoup losses in a sagging economy but risks customer loyalty. Issue # 134
- Vetting E-Verify Quick-serve operators should delay using the work-eligibility technology E-Verify until federally mandated. Issue # 133
- Back Talk Social-media networks provide quick-serves an opportunity to hear from their customers—and give them what they want. Issue # 133
- Labeling the Future New legislation will require nutritional labeling on chain menuboards. But is it feasible? Issue # 132
- Burn Notice Assuring your operation is protected from fires can rescue your business from potential accidents. Issue # 132
- Stability Control Making sure your supply chain is stable during shaky economic times is crucial to your operations’ success. Issue # 131
- The Credit Thaw Companies looking to grow during the recession were running into a frozen credit market, but that might finally be changing. Issue # 131
- The Case for an Intern As the economy sours, college interns are a cheap source of labor and brand enthusiasm. Issue # 130
- Free for All A wealth of new free food promotions seems to be paying big dividends for quick-serve operators. Issue # 130
- Streamlined Schedules New technologies can take the pain out of scheduling your employees’ shifts. Issue # 129
- Recall Ready It’s becoming easier for operators to accomplish the challenging but essential task of staying on top of food recalls. Issue # 129
