Jordan Melnick

Jordan Melnick is QSR's online exclusives reporter.
McAlister's college town locations seek life long brand customers.
September 2012

Even with a customer base made up of transient students, college towns represent a major opportunity for quick-serve operators.

New Web based hiring platforms designed to fight high turnover rates.
September 2012

A new wave of Web- and mobile-based hiring platforms are designed to decrease the restaurant industry’s notorious turnover rate.

Steve Wiborg, president of Burger King North America, is heading the turnaround.
August 2012

After years of struggling, Burger King seems to finally have turned things around.

When the economy is tough, restaurants tend to get tough in their advertising. As customers tighten their wallets, chains will often claim superiority over competitors in the hopes of boosting business. Comparative advertising, as it’s called, veils an often messy...

As mobile quick serves grow in popularity across the country, operators should be prepared for a host of challenges when running one.

Alternatively known as lunch trucks or food wagons, these horse-powered kitchens might seem like the cure to the common...

Last week’s decision by the New York City Board of Health to give restaurants sanitation grades and require them to publicly display their “report cards” garnered mixed reactions from operators.

“Like everything else, it’s change and...

With the New Orleans Saints’ Super Bowl win and Mardi Gras festivities already under way, February promises to be a good month for Louisiana. The icing on the cake—or the okra in the gumbo—is that the state was recently singled out by the International...

As several big chains roll out new healthy offerings for weight-conscious consumers, a recent study found that restaurants often provide substantially inaccurate calorie counts on menus. Some of the restaurants mentioned in the study, however, are questioning its accuracy...

Freezing temperatures in Northern Florida could wipe out a large percentage of the Sunshine State’s citrus fruit, strawberry, and tomato crops, causing higher prices for staple ingredients for the nation’s restaurants.

The Florida Department of...

Next month, hundreds of restaurants across the country will ask their patrons to pay for their tap water to quench the thirst of people they have likely never met.

In the aftermath of the massive earthquake that rocked Haiti on January 12, the restaurant industry has responded with various fundraising initiatives to help the devastated Caribbean island nation.

The destruction was “unimaginable,” in the words of...