Robert Lillegard

Dickey's corporate helps operators secure the best site deals possible.
November 2012

A slow-to-recover economy means now may be operators’ best chance to renegotiate site leases.

More fast food items are turning up on grocery store shelves.
July 2012

Most licensing relationships fail. So why are more quick-serve brands jumping into the retail space?

Epic Burger and other eco conscious burger concepts will continue to thrive.
June 2012

A look at the five segments everyone will be talking about in 2017.

On May 30, Yoshinoya America opened the first-ever Asiana Grill Yoshinoya in Fullerton, California. While the company has long been known in California and Nevada for its quick-service concept, the Asiana Grill Yoshinoya marks its first foray into fast casual.

From May 18–20, Firehouse Subs hosted the annual Firehouse Subs Men’s Doubles Tennis Tournament, which featured hot subs, face painting and bounce houses for children, and tennis matches played by nationally ranked players.

The tournament is an integral part of the Firehouse...

Summer is fast approaching, and with it comes this summer’s crop of seasonal limited-time offers from quick-serve and fast-casual chains. From retro ice cream flavors to salad-sandwich combinations, brands are looking to attract customers with innovation this summer while hearkening back...

After 40 years of staking its reputation on dark and medium coffee roasts, Starbucks began offering a light roast on January 10.

The Seattle-based coffee giant launched its new Blonde roast across the country in what some believe is a response to the growth of coffee competitors like...

January 2012

Where will the quick serve industry be one year from now? That’s never been an easy question to answer, but these days it seems harder then ever.

The economy continues to lurch wildly back and forth, sending stocks (and consumer confidence) up, down, and then up and down again. Tax...

December 2011

Ever since the first farmers packed up their produce to sell in the town square, food has been an important part of the shopping experience. But lately, it seems the food is better than ever.

At the Macy’s in Chicago, celebrity chefs like Rick Bayless have set up shop with their own...

September 2011

If you haven’t seen the “Fast Food Folk Song,” it’s worth a look on YouTube.

Comedians Rhett and Link pull up to a Taco Bell drive thru, and when they’re asked what they’d like to eat, they launch into an elaborate folk song. Their song, which includes...

July 2011

Pop culture has not been kind to the quick-service industry.

From the lovable-but-dumb employees in Good Burger to the drug-addled protagonists of Harold and Kumar Go to White Castle, the industry is seen as a haven for dimwits, losers, and the vaguely criminal. Thousands of...

Summer is officially here, and for most quick serves that means more customers, later dinner rushes, and high school employees willing to work extra shifts. But for some chains, it means rolling out new, summer-themed menu offerings.

This month, Subway added avocado as a premium seasonal...

December 2010

In the teeth of the recession, Back Yard Burgers developed a new, slimmed-down marketing strategy. The roughly 200-unit, Nashville, Tennessee–based chain cut costs across the board, developed a slick-looking website, and created a social media strategy centered on Facebook and Twitter....

Summer can be a good thing for quick serves. Tourists come to town, high school students can work more hours, and profits often go up. But handling an increased flow of customers, replacing college employees who leave for the summer, and training the new staff can be difficult. Quick serves in...