Robert Thomas

Ricardeau Scutt won his Saladworks franchise with some help from the skills he g
April 2014

A Saladworks franchisee’s dreams come true with some help from exceptional customer service.

A Dairy Queen franchisee is working in her community with help from restaurant.
March 2014

Dairy Queen franchisee Laura Maier talks about how franchisees can leverage the community to launch a brand that is new to the area.

A Maui Wowi quick service franchisee keeps his day job while running restaurant.
February 2014

Maui Wowi franchisee Chad Knee discusses how he keeps his day job while also running a quick-serve business.

January 2014

DJ Patel only had $100 in his pocket when he arrived in the U.S. in 1987. Before he moved to the States, while working in his father’s pharmacy in India throughout his college career, Patel had a difficult time finding a job in his field of study: geology.

December 2013

Jim Pagano knows what it takes to run a successful business venture, having previously worked in electrical product manufacturing in Asia and in home-furnishing stores.

He and his business partner, Henry Talerico, recently took their expertise into the quick-service space and now own a...

November 2013

After college graduation and an eight-month stint supervising the post–Hurricane Katrina cleanup, Justin Harris wasted little time in taking on the quick-service industry. Harris, like so many others in the field, signed on with Dickey’s Barbecue Pit without any prior ownership or...

October 2013

From passing out fliers to owning and operating 11 franchise units in the Chicago area, Reece Arroyave has done it all with Domino’s. Arroyave was just 12 years old when he started passing out fliers for the pizza brand outside a Chicago-area store. Today, his restaurants span across...

September 2013

After years of working in the furniture industry and spending time owning, operating, and eventually selling his stores, Paul Childers entered the quick-serve world in 2009 when a hot tip from a good friend turned Childers on to a new pizza concept called Your Pie.

August 2013

Nicole Wilski, formerly a financial adviser for her family’s florist business, is now building a successful collection of Checkers units across the Detroit market. Wilski took her business administration education to the quick-serve restaurant world in 2009 and has since opened six...

July 2013

Cathy Brown graduated from college as a mechanical engineer and spent time working with a government contractor to create guidance systems for cruise missiles. At one point she was also a high-school math teacher.

She eventually landed in the quick-service industry, and in 2009, Brown was...

June 2013

Army and Air Force foodservice provider The Exchange has been serving U.S. military families since 1895 with meals in cafeteria lines and snack bars. It wasn’t until 1985, however, that it first signed a license agreement with a name-brand food franchisee—at the time, Burger King.

May 2013

Paul Hironimus turned 80 years old in January. Like so many other franchisees, Hironimus, a Long Beach City College graduate, began his professional career outside the quick-service industry, serving as a draftsman in Los Angeles.

Nine years after graduating, in the early ’60s,...

April 2013

David Blackburn has been in the foodservice business his entire adult life. Since 1979, the McAlister’s Deli franchisee has cataloged more than 25 years of experience in the casual-dining sector, spending 16 of those as regional vice president of operations at O’Charley’s....

March 2013

January marked Rick Glitchen’s 20th year in the coffee business. Previously a lawyer, Glitchen started off in the quick-service industry with his brother, opening his own street-side café location in 1993. The duo ran their own units for more than two years before signing on with Seattle...

February 2013

Takafumi Kawasaki opened his first Wetzel’s Pretzels unit in April 2012. Within two months, the fast-paced pretzel concept inside Tokyo’s Ario Kameari Mall became the brand’s No. 1 store. Now with four units in Tokyo, one in Hiroshima, and another in Kyoto, Kawasaki plans to...

January 2013

Daniel Kurniawan started as a cashier with Arby’s in 1991, and remains with the brand today. He opened three Arby’s units in his home country of Indonesia—located in Surabaya City and Bali Island—in early 2000. Kurniawan now operates Arby’s units in Maryland and...

December 2012

Sean Falk joined the United States Marine Corps in 1989. After time as an infantry officer, on recruiting duty, and in the Reserves—time that took him to Desert Storm and Bosnia, among other operations—Falk moved to serving in a different fashion when he opened his first Mrs. Fields...

November 2012

After working for more than 12 years in multiple departments of the Smoothie King corporate office, Rose Kuhnau made her franchising debut in 2000, purchasing her first Smoothie King unit in New Orleans.

Today, Kuhnau owns four units in the Big Easy’s metropolitan area, helping to...

October 2012

For more than 33 years, franchisees Ken Gray and Larry Erdman have been successful business partners in the quick-serve industry. Having grown up together and attended the same high school and college, Gray and Erdman became master franchisees with Subway in 1979, a venture that spanned more...

September 2012

Robert Barton isn’t afraid to let a new product stand in the way of his success. The Connecticut-based franchisee was one of the first to the better-burger category, having opened four Five Guys units between 2005 and 2010. When he and his business partner sold in 2010, they had three of...

August 2012

Having started as a crewmember at the age of 16, Vicki Marshall has nearly 35 years of experience with Little Caesars. The first female franchisee for the brand, Marshall opened her first unit at age 22, and now owns 23 stores across Kentucky, West Virginia, and Ohio.

Marshall’s...

July 2012

Eric Wright signed on with Kona Ice, a shaved-ice concept, in 2009. His Kansas City–based business is mostly mobile and outdoor-oriented, consisting of food trucks, carts, and kiosks, and has become increasingly profitable despite sometimes less-than-ideal weather conditions.

Wright...

June 2012

Christi Hogin and her business partners Michael Jenkins and Chris Khaleghian opened their first Tossed unit in the heart of Los Angeles’ Financial District in March. Hogin and Jenkins, both lawyers, and Khaleghian, a former Johnny Rockets and Subway franchisee, built several sustainable...