Rich Hicks has reached the height of success in the restaurant industry, with his quick-service concepts being heralded with accolades and catapulting him into the spot of a top-ranked entrepreneur. And like so many other leaders in the business, his career began at the bottom, working as a dishwasher.
Buffalo Wings & Rings
Buffalo Wings & Rings is continuing its expansion in the Middle East with the opening of its 9th location in Jordan. The family-friendly, sports-dining restaurant also opened the first of 12 planned locations in Saudi Arabia and signed its first area development agreement for Kuwait. Spearheading the expansion of the brand overseas is Haytham David, president and CEO of Buffalo Wings & Rings International.
Buffalo Wings & Rings may be a casual-dining restaurant with table service, but it’s learned a thing or two from quick service that it is now leveraging to build sales and customer loyalty.
The brand’s quick-service kitchen setup allows Buffalo Wings & Rings to churn out saucy wings in a snap. And the Cincinnati, Ohio–based brand is reaping the rewards of this efficient hybrid model, averaging a 15 percent growth in annual unit volume for the past eight years.