Carl's Jr.

Quick serve brands are using strong customer service to build drive thru sales.
October 2013

Speed and accuracy are essential, but good customer service could be the key to building sales in the drive thru.

Krispy Kreme released its pumpkin-themed fall lineup a month early this year.

Pumpkin reigns as operators rush to capitalize on popular seasonal trends.

CKE opens first of at least 25 Carl's Jr. units that are set to open in Vietnam in next six years.
July 2010

Coffee and a doughnut is a legitimate fast-breaker at 6 a.m., but as celebrated chef Thomas Keller saw clearly when he introduced his own version at the French Laundry in California’s Napa Valley about 16 years ago, it’s also a viable crossover treat.

Tetherball developed and released a mobile rewards program, which offers savings and discount options for customers, for Carl's Jr. Oklahoma locations.
Carl's Jr. and Hardee's have partner with My Coke Rewards, and guests who visit either restaurant can win up to 10,000 My Coke Rewards points, as well as food prizes.
Carl’s Jr. unveils its new, Hawaii-inspired Teriyaki Chicken Sandwich, which follows last year's Teriyaki Burger.
After previously announcing its sale to Thomas H. Lee Partners, the parent company of Carl's Jr. and Hardee's will now be acquired by an affiliate of Apollo Management LP for about $1 billion.
April 2010

Quick-service operators have a tough task promoting themselves in a market where consumers are increasingly concerned with keeping to a balanced diet. This year began with new healthy eating–based marketing campaigns—a renewed interest in a trend that had taken a backseat to...

March 2010

Quick serves of all sizes are hopping on the green-construction bandwagon, installing everything from energy-efficient lighting and kitchen equipment to solar roof panels. But whether or not these sustainability improvements result in increased tax savings—and a...

New campaign launched in support of "comfort food" Grilled Cheese Bacon Burgers.
New franchise agreement between CKE and the Mesa Group will develop Carl's Jr. bbrand throughout the nation; first scheduled to open in Ho Chi Minh City in April.
February 2010

In March of 2008, Subway launched a value deal nationwide that already had explosive success in a number of the chain’s South Florida stores. The introduction of the $5 footlong deal across the U.S. was intended to be an answer to the $1 value menus of industry...

Development of new burger option stems from attempts at vegetarian menu item.
Two franchisees, Frontera Star Foods and Burger Barons, to open units over the next nine years.
Commercial for burger chain's Grilled Chicken Salads receives 258 million media impressions.
Burger brand posts applications online for 2010 Carl N. and Margaret Karcher Founders’ Scholarship.
January 2010

Money is tighter. Consumers are crabbier. So are many employees. But some executives say the recession has made it even more important for chains to leverage better service into happier patrons.

“Customers have limited funds these days and use more...

New entree salads include the Cranberry, Apple, Walnut Grilled Chicken Salad; the Southwest Grilled Chicken Salad; and the Original Grilled Chicken Salad.
CKE to offer three flavors of vitaminwater at all Carl's Jr. locations.
Burger launched as competition to McDonald's Quarter Pounder.
New sandwich to be available for $3.99, or $6.49 as a combo.