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The Evolution of Farm to Table
Getting food from the supplier to the menu has never been more complicated. Here’s what you need to know about the evolving supply chain.
Chick-fil-A boosts coffee offering with farmer-direct beans.
A Picture of Health
Industry experts, nutritionists, and menu developers share ideas on how the industry can make classic fast-food dishes healthier.
Start to Finish: Dan Cathy
President and CEO of Chick-fil-A
What Great Brands Do
Seven ways quick serves can elevate themselves from good to great.
The Power of One
Operators rely on an extra staff member to up their customer-service game.
Excel in Experience
Customer-experience survey reveals who rises to the top, falls to the bottom of quick-service pack.
Dual drive thrus may help a busy unit keep up with customer demand, but they also come with a unique set of challenges.
Get in the Game
From increased visibility to intense customer loyalty, brands and franchisees are recognizing the perks that come with college sports partnerships.
All Hail the Crew
How four brands best maximize their employees’ potential.
New Study Reveals America’s Favorite Quick-Service Chains
With new limited-service brands emerging at a rapid pace, consumers have more dining choices than ever, and their preferences are proving that establi...
Chick-fil-A Doubles Down on Health with New Grilled Recipe
Chick-fil-A is introducing a new lineup of grilled chicken entrées that will give the chain a nutritious and expansive grilled menu.
Subway, Chick-fil-A Among Top Consumer Picks
Technomic has announced the winners of the 2014 Chain Restaurant Consumers' Choice Awards, which are based on consumer responses to the research and c...
Chick-fil-A Hopes Free Breakfast Can Build Nationwide Buzz
Though breakfast is nothing new for Chick-fil-A—the chicken chain introduced the daypart nearly 30 years ago—major success in the breakfast daypart ha...
Florida Chick-fil-A Helps Local Fan Fight Her Fears
According to www.colgate.com, it has been estimated that 9–15 percent of Americans avoid seeing the dentist because of anxiety and fear.
Jimmy John’s, Chipotle Ranked Among Fastest-Growing Chains
The list of the fastest-growing retailers this year tells a story of consumers’ growing affinity for fast-fashion, specialty grocery items, and appare...
Chick-Fil-A Invites Guests to Try New Milkshake Creation
Chocolate enthusiasts and coffee drinkers are invited to escape the summer heat and re“treat” to Chick-fil-A beginning August 5, as the company launch...
Starbucks and Chick-Fil-A Touch Down at Dayton Int'l
Travelers at Dayton International Airport will soon discover a new Starbucks and Chick-fil-A before taking off on a flight.
Chick-fil-A Gearing Up for Cow Appreciation Day
Chick-fil-A is issuing a one-month reminder cattle call to its udderly cool customers!...
Chick-fil-A Teams Up with HMSHost for ATL Airport Unit
Travelers coming to or passing through Hartsfield-Jackson Atlanta International Airport will be able to “Eat Mor Chikin,” as Chick-fil-A partners with...
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In the Store
Women in Foodservice
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