Chick-fil-A

Quick service brands enhance nutritional profile of favorite foods like pizza.
April 2014

Industry experts, nutritionists, and menu developers share ideas on how the industry can make classic fast-food dishes healthier.

For Chick-fil-A CEO and president Dan Cathy, foodservice is a family operation.
February 2014

President and CEO of Chick-fil-A

In a recent survey of restaurant customers in the United States, when it comes to identifying what drives loyalty for restaurants, the most commonly cited factors in determining which quick-service restaurant is visited most often are good value (58 percent), convenience (57 percent), low prices...

Last year, Chick-fil-A customers couldn’t get enough of the chain’s take on a Southwestern, spice-infused Chicken Tortilla Soup. Back by popular demand, Chick-fil-A’s Chicken Tortilla Soup will be available in restaurants nationwide from January 2 through March 31.

December 2012

They open and close the store and keep it running in the time between. They cook and serve your food, operate your drive thru, and even empty the trash and clean the bathrooms.

But most importantly, your crewmembers are the ones who represent your brand to the customer, and they can...

December 2012

In this last Brand New Perspectives of 2012, I’m breaking from my usual Q&A format to recap some of the most important brand developments in fast food this past year.

Despite the sluggish economy and uncertainty that typically accompanies election years, companies in our...

Chick-fil-A tops the list of favorite chicken chains, according to a national study from Market Force, a worldwide leader in customer intelligence solutions. Chick-fil-A was voted America’s No. 1 chicken chain in a restaurant industry survey of more than 7,600 consumers. Raising Cane...

Just in time for holiday gift giving, the Chick-fil-A "Eat Mor Chikin" Cows are saluting 12 of history's most famous "moonarchs" with the debut of the 2013 Cow Calendar. These regal bovines aren't the only reason the restaurant chain is celebrating this season. Chick-...

October 2012

The drive-thru operation of a quick-service restaurant may seem relatively cut and dried, but operators aren’t resting on their laurels when it comes to their outdoor business. For many brands in the industry, the drive thru can account for anywhere between 50 and 70 percent of sales...

September 2012

Breakfast is on a roll.

Even though most Americans prepare or eat their morning meals at home, an increasing number of them are opting for breakfast on the way to work, particularly at quick-service restaurant locations.

Nearly half of consumers visited a limited-service restaurant...

September 2012

When Marley Hodgson and Dan Long opened their first Mad Greens eatery in December 2004, terms like gluten-free, lactose intolerance, and vegan were not foremost in their entrepreneurial minds. These days, however, the 11-unit, Denver-based salad chain finds itself regularly contemplating and...

August 2012

It’s a given that most American kids love pizza, burgers, tacos, hot dogs, chicken fingers, and grilled cheese sandwiches.

Many of these are also the types of food that can come under fire from parents and nutritional experts who worry about what kids are eating, particularly...

Starbucks is the top quick-service restaurant brand with $87.4 million of Impact Media Value according to General Sentiment’s Q2 2012 QSR MediaMatch report.

McDonald’s ($39.4 million), Taco Bell ($38.7 million), Burger King ($37.4 million), and Chipotle ($29.5 million) round...

If you're planning to steer clear of black cats and sidewalk cracks on Friday the 13th, why not change your luck by dressing as a cow instead? On Friday, July 13, Chick-fil-A restaurants nationwide will celebrate its annual Cow Appreciation Day event by offering a free meal to any customer...

When it comes to familiarity, product quality, and intent to purchase, consumers rank Subway higher than any other quick-service brand, according to a new study.

Dairy Queen, Wendy’s, Five Guys, and Chick-fil-A round out the top five of the Harris Poll EquiTrend Study, which...

Robbie Davis, driving the #37 MINI of Charleston MINI Cooper, scored a pro series win at the New Jersey Motorsports Park GRAND-AM auto race, while Chip Howell, driving the #55 MINI Cooper Pioneer Racing car sponsored by QSR magazine, set the fastest lap and track record for the B-Spec...

Dan T. Cathy, president and COO of Chick-fil-A, Inc., is proud to announce the promotion of each member of the company’s executive committee from senior vice president to executive vice president, effective immediately.

Donald “Bubba” Cathy, Perry Ragsdale, Steve...

Millennials are unique. They communicate differently, are self-expressive, confident, liberal, upbeat, and open to change. But marketing to them can be a challenge.

This group (ages 19-34) has a distinct perspective on dining occasions, placing more value on attributes like social...

The National Restaurant Association today is announcing that the number of restaurant companies participating in its groundbreaking Kids LiveWell program has more than quadrupled since the initiative’s launch last July.

With the addition of new participants Applebee’...

Since 1998 researchers across the country have undertaken thousands of drive-thru mystery shops each year with one goal in mind: to establish how quick-service restaurant chains are performing in the all-important drive-thru operation. It’s now that time of year again, as research for the...

A Chick-fil-A restaurant in Fort Worth, Texas, is the company’s first to receive the U.S Green Building Council’s Leadership in Energy and Environmental Design (LEED) certification, having earned LEED Gold this week.

Michael Garrison, senior director of environmental...

In continuing with its trend of strong sales performance, Chick-fil-A, Inc. announces that it exceeded $4 billion in annual sales in 2011. A record for the Atlanta-based chain, annual systemwide sales at Chick-fil-A totaled $4,050,992,837, a 13.08 percent increase over the 2010 overall sales...