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Brave New Workforce
The limited-service industry is rife with job opportunities, but employers must first demonstrate their commitment.
The Mobile Age
Has your brand invested in mobile tools? If not, you’re already far behind.
Thinking Inside the Box
Prepared foods provide additional revenue, marketing for operators.
The Real Connection
Brands invest in complex metrics to establish the real value of their social media channels.
The Evolution of Farm to Table
Getting food from the supplier to the menu has never been more complicated. Here’s what you need to know about the evolving supply chain.
Supersize Me Not
Included in Pizza Hut’s recent brand reboot was a Skinny Slice pizza, which uses a thinner crust.
Chick-fil-A boosts coffee offering with farmer-direct beans.
A Picture of Health
Industry experts, nutritionists, and menu developers share ideas on how the industry can make classic fast-food dishes healthier.
Start to Finish: Dan Cathy
President and CEO of Chick-fil-A
What Great Brands Do
Seven ways quick serves can elevate themselves from good to great.
Starbucks Holds $87.4M in Impact Media Value
Starbucks is the top quick-service restaurant brand with $87.4 million of Impact Media Value according to General Sentiment’s Q2 2012 QSR MediaMatch r...
Chick-fil-A Offers Free Meals to Cow-Clad Customers July 13
If you're planning to steer clear of black cats and sidewalk cracks on Friday the 13th, why not change your luck by dressing as a cow instead?...
Subway Leads Industry in Familiarity, Product Quality
When it comes to familiarity, product quality, and intent to purchase, consumers rank Subway higher than any other quick-service brand, according to a...
Very Quick Service: Industry-Related Drivers Race to Win
Robbie Davis, driving the #37 MINI of Charleston MINI Cooper, scored a pro series win at the New Jersey Motorsports Park GRAND-AM auto race, while Chi...
Chick-fil-A Promotes Five Executives to EVP
Millenial Consumers Rank Their Top Chains
Millennials are unique. They communicate differently, are self-expressive, confident, liberal, upbeat, and open to change.
Chick-fil-A Joins Kids LiveWell; Participation Quadruples
The National Restaurant Association today is announcing that the number of restaurant companies participating in its groundbreaking Kids LiveWell prog...
Drive-Thru Performance Study 2012 Set to Launch
Since 1998 researchers across the country have undertaken thousands of drive-thru mystery shops each year with one goal in mind: to establish how quic...
First LEED-Certified Store is Good as Gold for Chick-fil-A
A Chick-fil-A restaurant in Fort Worth, Texas, is the company’s first to receive the U.S Green Building Council’s Leadership in Energy and Environment...
Chick-fil-A Surpasses $4 Billion in Sales in 2011
In continuing with its trend of strong sales performance, Chick-fil-A, Inc. announces that it exceeded $4 billion in annual sales in 2011.
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In the Store
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