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Thinking Inside the Box
Prepared foods provide additional revenue, marketing for operators.
The Real Connection
Brands invest in complex metrics to establish the real value of their social media channels.
The Evolution of Farm to Table
Getting food from the supplier to the menu has never been more complicated. Here’s what you need to know about the evolving supply chain.
Supersize Me Not
Included in Pizza Hut’s recent brand reboot was a Skinny Slice pizza, which uses a thinner crust.
Chick-fil-A boosts coffee offering with farmer-direct beans.
A Picture of Health
Industry experts, nutritionists, and menu developers share ideas on how the industry can make classic fast-food dishes healthier.
Start to Finish: Dan Cathy
President and CEO of Chick-fil-A
What Great Brands Do
Seven ways quick serves can elevate themselves from good to great.
The Power of One
Operators rely on an extra staff member to up their customer-service game.
Excel in Experience
Customer-experience survey reveals who rises to the top, falls to the bottom of quick-service pack.
Very Quick Service: Industry-Related Drivers Race to Win
Robbie Davis, driving the #37 MINI of Charleston MINI Cooper, scored a pro series win at the New Jersey Motorsports Park GRAND-AM auto race, while Chi...
Chick-fil-A Promotes Five Executives to EVP
Millenial Consumers Rank Their Top Chains
Millennials are unique. They communicate differently, are self-expressive, confident, liberal, upbeat, and open to change.
Chick-fil-A Joins Kids LiveWell; Participation Quadruples
The National Restaurant Association today is announcing that the number of restaurant companies participating in its groundbreaking Kids LiveWell prog...
Drive-Thru Performance Study 2012 Set to Launch
Since 1998 researchers across the country have undertaken thousands of drive-thru mystery shops each year with one goal in mind: to establish how quic...
First LEED-Certified Store is Good as Gold for Chick-fil-A
A Chick-fil-A restaurant in Fort Worth, Texas, is the company’s first to receive the U.S Green Building Council’s Leadership in Energy and Environment...
Chick-fil-A Surpasses $4 Billion in Sales in 2011
In continuing with its trend of strong sales performance, Chick-fil-A, Inc. announces that it exceeded $4 billion in annual sales in 2011.
Chick-fil-A Debuts One of the Most Healthy Kid’s Meals
According to the Let's Move Initiative, one in three American children is considered overweight or obese.
Chick-fil-A's New 'Buddy' Will Help Kids Eat Healthier
Buddy Fruits' all natural fruit snacks debuted on Chick-fil-A kid's menus nationwide, as the two companies join forces to provide a healthier fast foo...
New Chick-fil-A LTO Offers Twist on Chicken Soup
Chick-fil-A is adding its own twist to a Southwestern soup classic this winter as the restaurant chain continues to expand its menu offerings.
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