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The Real Connection
Brands invest in complex metrics to establish the real value of their social media channels.
The Evolution of Farm to Table
Getting food from the supplier to the menu has never been more complicated. Here’s what you need to know about the evolving supply chain.
Chick-fil-A boosts coffee offering with farmer-direct beans.
A Picture of Health
Industry experts, nutritionists, and menu developers share ideas on how the industry can make classic fast-food dishes healthier.
Start to Finish: Dan Cathy
President and CEO of Chick-fil-A
What Great Brands Do
Seven ways quick serves can elevate themselves from good to great.
The Power of One
Operators rely on an extra staff member to up their customer-service game.
Excel in Experience
Customer-experience survey reveals who rises to the top, falls to the bottom of quick-service pack.
Dual drive thrus may help a busy unit keep up with customer demand, but they also come with a unique set of challenges.
Get in the Game
From increased visibility to intense customer loyalty, brands and franchisees are recognizing the perks that come with college sports partnerships.
Chick-Fil-A Bundling Up for Holiday Season
This holiday season, the Chick-fil-A "Eat Mor Chikin" Cows are honoring the historic contributions of the cows that came before them to influence worl...
Manitowoc Announces Executive Appointments
Manitowoc Foodservice announces the promotion of Kathy Veder to the newly created position of VP Global Accounts, Wendy’s, Chick-fil-A, and Arby’s.
Chick-fil-A Opens Express Location in Omaha
For the first time in Omaha, Nebraska, Chick-fil-A’s famous chicken sandwiches, salads, and waffle fries will be available to the public.
Chick-fil-A Boosts Breakfast with Multigrain Oatmeal
Recognizing the importance of a balanced breakfast, Chick-fil-A is offering Multigrain Oatmeal as a new breakfast menu option for its health-conscious...
New Food, New Stores, Big Sales for Chick-fil-A
Highlights of 2010 for the company include opening its 1,500th restaurant, as well as earning $1.5 billion in system-wide sales through June.
Chick-fil-A Iced Tea, Now in Giant Size
Chick-fil-A in Oklahoma sets Guinness World Record for the largest sweet iced tea.
Five Guys Triumphs as Consumer Favorite, Study Says
Market Force Information report shows that Five Guys is preferred consumer quick serve, followed by Panera and Chick-fil-A.
Dress Like a Cow, Get Free 'Chikin'
Cow-Clad customers that visit Chick-Fil-A for Cow Appreciation day this Friday will get a free Chick-fil-A meal.
Chick-fil-A Fired Up Over New Spicy Chicken Sandwich
The Chick-fil-A chain will offer free samplings of the new sandwich via an online reservation system before it is officially released on the menu.
Roost is Getting Bigger: Chick-fil-A Scores Big in '09
Chain sees big success in 2009 despite sluggish economy, including crossing $3 billion in sales and opening 83 new restaurants.
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Food & Beverage
Marc Halperin: Resident F&B Expert
Ingredients & Dayparts
Denise Lee Yohn: QSR’s Marketing Guru
In the Store
Women in Foodservice
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