Chick-fil-A

QSR Drive-Thru Performance Study

How does your brand stack up to the seven best drive-thru chains in the nation?

It’s true that different brands excel at different things, be it in the area of nutritional offerings, customer service, or speed.

It’s true, too, with drive-thru service; some brands perform better than the rest. And this year the QSR Drive-Thru Performance Study focuses on seven brands as a benchmark group that have consistently, year after year, risen to the top of the heap in drive-thru performance.

Drive-thru performance was first studied in 1998 to gauge the speed and accuracy of fast feeders and encourage the industry to improve its service. And improve it did:

Manitowoc Announces Executive Appointments

Manitowoc Foodservice announces the promotion of Kathy Veder to the newly created position of VP Global Accounts, Wendy’s, Chick-fil-A, and Arby’s. In her new role, Veder will focus on marketing initiatives including strategic direction, product line management, business development, customer service, and delivering on Manitowoc’s promise to its end-user customers.

McD’s Loses Popularity to Subway

The results of Zagat’s annual fast food survey are in, including Best Burger, Best Coffee.

With the 63rd annual Emmys slated for Sunday, it seems appropriate that the quick-serve industry also celebrate its top awards—from Zagat.  

This year’s results of the National Fast Food Restaurant Survey showed that several quick-serve categories are becoming increasingly competitive and that nutrition is more on the minds of consumers.

Chick-fil-A Opens Express Location in Omaha

For the first time in Omaha, Nebraska, Chick-fil-A’s famous chicken sandwiches, salads, and waffle fries will be available to the public.

Through a special arrangement with Mutual of Omaha food service provider Eurest, a Chick-fil-A Express location will open in the lobby of the Mutual of Omaha Bank building at 3333 Farnam St.

The Hunger Games

When sportswriters arrive at Duke University’s Brooks Practice Facility during the fall for the school’s weekly media luncheons with football coach David Cutcliffe, they sit down to a selection of Jimmy John’s sandwiches. The food is delivered every week without fail as part of an arrangement between the local Jimmy John’s franchisee and IMG College, the agency that sells Duke’s media rights.

Top 50 Sorted by Average Sales Per Unit

The top quick-serve and fast-casual brands in the nation.

Top 50 Sorted by Change in Units

The top quick-serve and fast-casual brands in the nation.

Chick-fil-A Boosts Breakfast with Multigrain Oatmeal

Recognizing the importance of a balanced breakfast, Chick-fil-A is offering Multigrain Oatmeal as a new breakfast menu option for its health-conscious customers at its restaurants nationwide beginning today.

Starting at $2.49, Chick-fil-A's wholesome oatmeal is served as an entree in an 8-ounce bowl or can be purchased as part of a Chick-fil-A Breakfast Meal, which includes a small coffee and medium fruit cup, starting at $5.65.

Fast Food By Candlelight

Brands aim for a Valentine’s Day she’ll never forget.

With Super Bowl XLV in the books and the Packers heading back to Green Bay victorious, marketing directors everywhere are turning their attention to another winter milestone: Valentine’s Day.

From special products to ridiculous deliveries, a number of quick serves are rolling out promotional campaigns to drum up business for the Day of Love.

Pinkberry, the Los Angeles–based frozen yogurt concept, launched a promotion last week that offers to send a gift on behalf of one Pinkberry customer to another in the form of a “Swirly Gram.”

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