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The Real Connection
Brands invest in complex metrics to establish the real value of their social media channels.
The Evolution of Farm to Table
Getting food from the supplier to the menu has never been more complicated. Here’s what you need to know about the evolving supply chain.
Chick-fil-A boosts coffee offering with farmer-direct beans.
A Picture of Health
Industry experts, nutritionists, and menu developers share ideas on how the industry can make classic fast-food dishes healthier.
Start to Finish: Dan Cathy
President and CEO of Chick-fil-A
What Great Brands Do
Seven ways quick serves can elevate themselves from good to great.
The Power of One
Operators rely on an extra staff member to up their customer-service game.
Excel in Experience
Customer-experience survey reveals who rises to the top, falls to the bottom of quick-service pack.
Dual drive thrus may help a busy unit keep up with customer demand, but they also come with a unique set of challenges.
Get in the Game
From increased visibility to intense customer loyalty, brands and franchisees are recognizing the perks that come with college sports partnerships.
Two Breakfast Options Added at Chick-fil-A
Yogurt Parfait and House Roast Coffee added to breakfast menu that accounts for more than 17 percent of sales.
Study Shows Five Guys, Chick-fil-A as Quick-Serve Favorites
Survey from Market Force Information finds the two to be consumers' favorite quick-serve locales.
Chick-fil-A Crosses $3 Billion Sales Mark
Three years after surpassing $2 billion in annual sales for the first time, chain marks $3 billion haul.
Your Favorite Literature, As Portrayed By Chick-fil-A Cows
Chain's cow calendar preps for 13th edition, with mascots dressed as famous literature characters.
Chick-fil-A Reacts to Drive-Thru Win
The company's senior vice president of operations tells QSR about the chain's sixth first-place finish.
Quick-Serve Growth Proves Recession Resistant
A new Technomic report finds the limited-service industry is bucking the trend.
Produce Excellence in Foodservice Winners Named
Chick-fil-A wins in the quick-serve category for innovative and influential use of fruit.
Chick-fil-A Opens Newest Stand-Alone Store in Estero
The Florida location will ring in the occasion with the traditional Chick-fil-A "First 100" promotion.
Chick-fil-A Tops Its Own Sales Record, Despite Economic Crisis
The brand's gains in 2008 mark its 16th straight year of double-digit sales growth.
Chick-fil-A Continues Expansion of Stand-Alone Stores
The Audubon, New Jersey, location will kick off the openings of 65 scheduled stand-alone stores this year.
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Food & Beverage
Marc Halperin: Resident F&B Expert
Ingredients & Dayparts
Denise Lee Yohn: QSR’s Marketing Guru
In the Store
Women in Foodservice
Find a Supplier
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