Chick-fil-A is adding its own twist to a Southwestern soup classic this winter as the restaurant chain continues to expand its menu offerings. Beginning January 2, Chick-fil-A will offer a new Chicken Tortilla Soup nationally through March 31. The new soup complements the chain's long-standing Hearty Breast of Chicken Soup, which is available year round.
This holiday season, the Chick-fil-A "Eat Mor Chikin" Cows are honoring the historic contributions of the cows that came before them to influence world history in the chain's new 2012 Cow Calendar. The holiday cheer from Chick-fil-A doesn't end with the release of the annual Cow Calendar.
On a daily basis, Don Elam, a Chick-fil-A owner-operator in Chandler, Arizona, does something unusual: He makes sure the playground outside his restaurant is spic and span.
“Every night we have a person that has a sanitize rag crawl through and wipe down everything,” Elam says. “Everything.”
Elam, who also hires a company to come out every two weeks and give the playground a full cleaning, says his devotion to his playground is “nothing out of the ordinary.” But an Arizona woman says most quick serves are not doing enough to make sure their play equipment is clean.
It’s true that different brands excel at different things, be it in the area of nutritional offerings, customer service, or speed.
It’s true, too, with drive-thru service; some brands perform better than the rest. And this year the QSR Drive-Thru Performance Study focuses on seven brands as a benchmark group that have consistently, year after year, risen to the top of the heap in drive-thru performance.
Drive-thru performance was first studied in 1998 to gauge the speed and accuracy of fast feeders and encourage the industry to improve its service. And improve it did:
Manitowoc Foodservice announces the promotion of Kathy Veder to the newly created position of VP Global Accounts, Wendy’s, Chick-fil-A, and Arby’s. In her new role, Veder will focus on marketing initiatives including strategic direction, product line management, business development, customer service, and delivering on Manitowoc’s promise to its end-user customers.
With the 63rd annual Emmys slated for Sunday, it seems appropriate that the quick-serve industry also celebrate its top awards—from Zagat.
This year’s results of the National Fast Food Restaurant Survey showed that several quick-serve categories are becoming increasingly competitive and that nutrition is more on the minds of consumers.
For the first time in Omaha, Nebraska, Chick-fil-A’s famous chicken sandwiches, salads, and waffle fries will be available to the public.
Through a special arrangement with Mutual of Omaha food service provider Eurest, a Chick-fil-A Express location will open in the lobby of the Mutual of Omaha Bank building at 3333 Farnam St.
When sportswriters arrive at Duke University’s Brooks Practice Facility during the fall for the school’s weekly media luncheons with football coach David Cutcliffe, they sit down to a selection of Jimmy John’s sandwiches. The food is delivered every week without fail as part of an arrangement between the local Jimmy John’s franchisee and IMG College, the agency that sells Duke’s media rights.