In many cases, it’s a different consumer out there today deciding where to dine when the urge hits. Throughout the recession, full-service restaurants offered so many fire-sale bargains that those little affected by the economy could almost feel guilty for practically stealing meals when they would have just as willingly paid regular price.
Just last year, women crossed the 50 percent threshold in the U.S. workforce, and for the first time in history represent the majority of working Americans. Even in our own industry, more than 50 percent of restaurants are now owned by women—a statistic released by the National Restaurant Association just last month.
While women’s accomplishments in the professional and collegiate world are undeniable (for every two men earning a post-secondary degree, three women are graduating), the fact remains that only 2 percent of bosses at America’s largest companies are women.
Cinnabon is offering new fruit flavors to two of its menu items. The Raspberry Mochalatta Chill and Fruit Topped Center of the Roll are now available for a limited time.
"Since introducing the Center of the Roll, our guests have raved about the portable version of the ooey, gooey center of our Classic Cinnabon Rolls," says Kat Cole, Cinnabon president. "After adding the Caramel Pecanbon version, we wanted to give our guests options to customize their Center of the Roll with toppings."
FOCUS BrandsInc., the franchisor and operator of more than 3,300 ice cream stores, bakeries, restaurants, and cafes, announced that Kat Cole was named president of Cinnabon Inc., the 25-year-old market leader among cinnamon roll bakeries with more than 770 locations worldwide.
Throughout the month of October, Cinnabon executed a fund-raising campaign to send "Hugs from Home" to the brave men and women who protect this country.
Cinnabon regulars know what they like. That’s why they weren’t afraid to ask franchisees to create a dish consisting of only the center of the Classic Cinnamon Roll – and franchise partners listened.
When guest requests for this dish began to grow, partners trotted the idea up the totem pole to corporate.
“We agreed it was a fantastic idea,” says Kat Cole, chief operating officer at Cinnabon. “People were already asking for it, and it seemed like a good indication that it was something that should be tried nationwide.”
Kat Cole, former vice president of training and development for Hooters of America Inc., joins the Cinnabon team.
At the end of 2008, Kelly Roddy was in the same boat as every other quick-serve executive. The economy was spiraling out of control around him, the average U.S. consumer’s wallet was shrinking, and his task was to figure out how to successfully weather the storm with his Texas-based quick-service sandwich chain, Schlotzsky’s.
The saying goes that two heads are better than one.
At Focus Brands Inc., where the leaders of five distinct concepts are leveraging the power of their collective experience to the benefit of their individual brands, this idea is working on overdrive.