Throughout the month of October, Cinnabon executed a fund-raising campaign to send "Hugs from Home" to the brave men and women who protect this country.
Cinnabon regulars know what they like. That’s why they weren’t afraid to ask franchisees to create a dish consisting of only the center of the Classic Cinnamon Roll – and franchise partners listened.
When guest requests for this dish began to grow, partners trotted the idea up the totem pole to corporate.
“We agreed it was a fantastic idea,” says Kat Cole, chief operating officer at Cinnabon. “People were already asking for it, and it seemed like a good indication that it was something that should be tried nationwide.”
Kat Cole, former vice president of training and development for Hooters of America Inc., joins the Cinnabon team.
At the end of 2008, Kelly Roddy was in the same boat as every other quick-serve executive. The economy was spiraling out of control around him, the average U.S. consumer’s wallet was shrinking, and his task was to figure out how to successfully weather the storm with his Texas-based quick-service sandwich chain, Schlotzsky’s.
The saying goes that two heads are better than one.
At Focus Brands Inc., where the leaders of five distinct concepts are leveraging the power of their collective experience to the benefit of their individual brands, this idea is working on overdrive.