Dunkin' Brands

Dunkin’ Brands Focuses on Diversity with NAACP

No question the quick-serve industry boasts a diverse workforce, and Dunkin’ Brands, parent company to Dunkin’ Donuts and Baskin-Robbins, is doubling down on its own diversity efforts in the franchising space by partnering with the National Association for the Advancement of Colored People (NAACP).

Announced at the NAACP’s 105th Annual Conference in Las Vegas on July 23, the partnership will include various educational initiatives to connect people of color with an in-depth look at the franchising business model.

Prepare for Takeoff

An airport location offers quick serves domestic and international brand exposure, sound growth opportunities, and increased profits. But, like many other nontraditional venues, airports require restaurants to wrangle space restrictions, difficult logistics, and menu limitations.

“You really have to understand what you’re getting into,” says Anthony Joseph, president of Atlanta-based Concessions International (CI), a food and beverage concessionaire with operations in eight airports.

Dunkin’ Brands Inks Multiunit Deal for East Texas

Dunkin’ Brands, the parent company of Dunkin’ Donuts and Baskin-Robbins, announced the signing of a multiunit store development agreement with new franchise group, BG&E Investments, to develop five Dunkin’ Donuts restaurants and one Dunkin’ Donuts/Baskin-Robbins combination location throughout East Texas. The first restaurant is planned to open in summer 2014 and the remainder by 2018.

Dunkin’ Brands Hosts Webinar on Nontraditional Venues

Dunkin’ Brands Group Inc., the parent company of Dunkin’ Donuts and Baskin-Robbins, continues to develop nontraditional locations at venues across the country and is hosting an informational live webinar on Thursday, March 20 at 3 p.m. EST to discuss the portfolio of concepts available with both brands.

Dunkin’ Makes Right Turn Onto the Kansas Turnpike

Travelers along the Kansas Turnpike are now running on Dunkin'. Dunkin' Donuts has opened two locations on the Kansas Turnpike with franchisee Rosenfield Restaurants, and a third is scheduled to debut in October. As Dunkin' Donuts continues its growth in non-traditional locations, the company is focused on bringing its line-up of beverages and food to consumers on the road, in the airport, on campus, and anywhere else they need to refuel.


The Global 30

Now more than ever, quick-service executives are opening their eyes to the wealth of opportunity that lies beyond U.S. borders, realizing that abroad is where the growth is—and for good reason.

“Domestic is one country; international is every other country,” says Bob Kaufman, vice president of business development for Southern California–based The Coffee Bean & Tea Leaf (CBTL).

“Of course international is huge, because of the sheer number of people and markets and opportunities.”

The Problem with China

Though quick serves have found success in China, operational headaches abound.

A Chinese Fatburger store proves the popularity of American brands in China.
A busy Fatburger store in China proves the high demand for American brands.

Last year, you could find a dozen Auntie Anne’s pretzel stores in China. This year, you won’t find any.

After wading through one of the world’s biggest bureaucracies, all the while facing fierce competition and various cultural barriers, Wen-Szu Lin and his business partner decided to call it quits as Auntie Anne’s mainland China master franchiser.

“Even though we were doing OK, we decided to walk away,” Lin says.