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Thinking Inside the Box
Prepared foods provide additional revenue, marketing for operators.
The Customer Service Five
These five common ingredients are found in some of the industry’s most successful customer-centric brands.
It’s not just vegetarians who are choosing non-meat menu items.
Guest comment cards make the switch from paper to digital.
The Trust Factor
Trustworthy employees let operators breath easy when they’re not in the store. Here’s how to make sure you’re hiring those people.
Time to Move
Michelle Obama’s “Let’s Move!” campaign is one year old, but the quick-service industry’s role is still largely undefined. That’s set to change.
The New Kids’ Meals
Everyone from mom and dad to the White House is watching what kids eat these days. Here are the trends that will be shaping your kids' menus.
The Dirty Work
A great brand depends on strong multiunit franchisees. See how some of the nation’s best are tackling their challenges.
Fun in the Sun?
Plenty of quick serves are jumping on the green bandwagon, but when it comes to the implementation of solar power, they may want to think twice.
All About the iPad
The hot new tech gadget has many quick-service insiders exploring its potential uses, from marketing to point-of-sale solutions.
Corner Bakery Named One of Health Magazine's Healthiest Quick-Serve Chains
The brand is No. 5 on the magazine's top 10 list.
The Truth About High Fructose Corn Syrup
Radiant Systems Chosen for Jason’s Deli
Deli Management to deploy solution at all corporate stores and offer the solution to franchisees...
More Truth About Trans Fat
You've heard trans fat is bad, but there are actually two kinds. What does that mean for restaurants?...
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Food & Beverage
Marc Halperin: Resident F&B Expert
Ingredients & Dayparts
Denise Lee Yohn: QSR’s Marketing Guru
In the Store
Women in Foodservice
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Chick-Fil-A Adds Specialty Cold Brew Coffee
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Ones to Watch