Panera Bread

September 2010

Bakery item returns for its 10th year helping support the fight against breast cancer.

October 2010

Several years ago, Marriott executives determined they were letting revenue walk out the front doors of their Courtyard hotels, which are tailored to frequent business travelers, or “FBTs.” At the time, Courtyard’s breakfast offering was the full-...

September 2010

There’s something about the smell and taste of freshly baked bread that triggers powerful, positive emotional responses in most of us.

Psychologists have noted that the aroma of baked bread evokes happy childhood memories, comfort, and even tender feelings...

Twenty-six percent of Mintel survey respondents have visited a fast-casual restaurant in the past month, versus 28 percent for the casual-dining segment.
Company named to Fortune magazine's 2010 list of 100 Fastest-Growing Companies.

Chick-fil-A, Chipotle, and Panera Bread rank among the best quick serves in the country in customer satisfaction, according to a study J.D. Power and Associates released on Tuesday.

The 2010 U.S. Restaurant Satisfaction Study evaluated consumer responses to an...

August 2010

Back in the fall of 2007, I took the liberty in this space of calling for quick-serve operators to consider consigning standard-issue, blister-pack condiments to history’s dustbin.

The basis for this potentially unpopular position lay in my belief that while chains of all types had...

Market Force Information report shows that Five Guys is preferred consumer quick serve, followed by Panera and Chick-fil-A.
June 2010

A strong and well-executed commitment to the soup category can play a significant role in helping quick serves increase check averages, enhance their guests’ perceptions of the healthfulness of all of their offerings, and keep guests coming back. Here are just a few benefits of having a...

June 2010

With hundreds of great concepts and thousands of great operators, the fast-casual segment certainly holds its own in terms of both innovation and leadership. The last 10 years can arguably be called “the decade of fast casual” due to the growth and flourishing of the segment.


Thomas E. Lynch appointed as independent director of bakery cafe's board of directors.
Ohio Panera Bread franchisee running fifth annual Rising Above student essay contest, which will nominate teachers for award.
BusinessWeek names bakery-cafe chain one of the top 25 "Customer Service Champs."
David Karam and Michael Kupstas will speak at National Food Service Security Council's annual conference in August.
February 2010

In March of 2008, Subway launched a value deal nationwide that already had explosive success in a number of the chain’s South Florida stores. The introduction of the $5 footlong deal across the U.S. was intended to be an answer to the $1 value menus of industry...

Company-owned comparable sales increased 7.4 percent in Q4, and January comparable sales are up 9.4 percent through first 21 days.
New Technomic report shows that system-wide sales for bakery cafe segment of restaurant industry were up 12 percent in 2008.
Napa Almond Chicken Salad Sandwich includes grapes, almonds, and honey.
The No. 1 fast-casual is unrivaled in its segment success. Find out why.