Papa John's

Papa John's Execs Moving On Up

Papa John’s International, Inc. announced the promotion of Tony Thompson to chief operating officer and president, PJ Food Service.

Thompson, who most recently served as executive vice president, global operations and president, PJ Food Service, will continue to report to Papa John’s founder, chairman, and CEO John Schnatter.

Papa John's Ranked No. 1 QSR in Customer Service

Papa John's takes home the top prize in customer satisfaction among limited-service restaurants, according to the American Customer Satisfaction Index (ACSI) released today. 

The brand received the highest score ever by an individual brand in the limited-service restaurant category, and it is the 11th time in the past 13 years that Papa John's has posted the highest score among national pizza businesses.

Subway Leads Industry in Familiarity, Product Quality

When it comes to familiarity, product quality, and intent to purchase, consumers rank Subway higher than any other quick-service brand, according to a new study.

Dairy Queen, Wendy’s, Five Guys, and Chick-fil-A round out the top five of the Harris Poll EquiTrend Study, which measures and compares brand health for more than 1,500 brands. More than 20,000 members of the general population participate in the study.

Subway earned a score of 73.07 in the study, about 11 points above the quick-service category average of 61.67.

Papa John’s Names 2011 Franchisees of the Year

Papa John’s International announced its 2011 Franchise Operators of the Year.

Super Bowl Promo Boosted Papa John's Online Ordering

Papa John's announced last week in its fourth-quarter earnings call that its "Super Bowl XLVI Coin Toss Experience” resulted in a sizeable uptick in online orders.

The promotion offered a free large one-topping pizza and two-liter of Pepsi MAX to Papa Rewards members if online voters correctly “called” the Super Bowl coin toss.

Though executives declined to disclose numbers, they said the rise in online orders this year, helped by the Super Bowl promotion, has been significant.

“Heads” Coin Toss Will Earn America Free Papa John’s

Papa John’s, the Official Pizza Sponsor of the NFL, today announced that America has called “heads” in Papa John’s Super Bowl XLVI Coin Toss Experience.

With America’s call, the millions of fans enrolled in the company’s Papa Rewards customer loyalty program will receive a free large one-topping pizza and 2-liter Pepsi MAX if the coin toss in Super Bowl XLVI lands on “heads.”

America chose which side of the coin based on popular vote the past 10 days at www.papajohns.com. “Heads” prevailed with 60 percent of the vote.

Papa John’s Wants America to Call Super Bowl Coin Toss

No National Football League sponsor knows a quality “toss” like Papa John’s founder, chairman, and CEO John Schnatter, but he’s counting on America to call the coin toss for Super Bowl XLVI so that the country can flip over free pizza.

Subway Tops 2011 in Consumer Buzz

YouGov’s BrandIndex looked back at 2011 to determine which U.S. brands had the greatest buzz.

Not only was Subway the 2011 Buzz leader amongst quick-serves, but Subway also had the No. 1 Buzz score amongst the entire BrandIndex universe. Two of the top 5 quick-serve brands, meanwhile, were pizza brands, with Papa John’s at No. 3 and Pizza Hut coming in at No. 4.

The quick-serve sector featured only two brands that improved by more than one point, and the largest improver (McDonald’s) climbed only 1.2 points in 2011, in terms of buzz when compared to 2010.

For Papa John's, New NFL Season Means Free Pizza

Papa John’s, the Official Pizza Sponsor of the NFL, announced that it is kicking off the 2011 NFL regular season where it left off at Super Bowl XLV—offering all of America the chance to win a free large one-topping pizza.

With the season set to kick off this Thursday, Papa John’s is rewriting the playbook by announcing the Million Pizza Giveaway to members of its Papa Rewards online customer loyalty program.

Panchero’s Brings VP of Operations, Controller on Board

Panchero’s Mexican Grill has announced the hiring of Barry Nelson as the company’s new vice president of operations. Nelson brings more than 25 years of experience in the restaurant industry. He spent 10 years with Papa John’s working with both corporate and franchise operations, including positions as store manager, district manager, franchise business director, and operating partner with the master franchise in Alberta, Canada.

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