Quick service restaurants hire summer workers for popular seasonal job.

Summer hiring outlook strong for quick-service operators.

Quick serve brands are using strong customer service to build drive thru sales.
October 2013

Speed and accuracy are essential, but good customer service could be the key to building sales in the drive thru.

March 2013

Tony Holmes had a problem: The drive thru at his high-traffic Chick-fil-A restaurant in Apex, North Carolina, was too crowded.

For nearly two years, he tried line busting with employees outside wearing headsets. Then he gave those employees handheld remote units to streamline ordering....

Checkers/Rally’s may be known for its double drive thru and seasoned fries, says Checkers chief marketing officer Terri Snyder. But the brands are hoping their newest product, Loaded Potato Skins, will become just as popular.

The potato skins—a permanent item that feature full...

October 2012

It would seem strange these days to attend a Super Bowl party that didn’t have chicken wings available on the snack line. Wings are America’s “party food,” showing up at all manner of celebrations, from tailgating to graduation parties.

But now that party is...

October 2012

On a recent visit to shop his competition, operator Thom Crosby saw disappointment after disappointment in the drive thru. Bad customer service while placing and paying for his order, poorly dressed employees, and backed-up cars plagued operation after operation.

But to Crosby, the...

Checkers/Rally’s, the nation’s largest double drive-thru chain, unveiled a new store prototype that updates the look of the building and loses the iconic second drive-thru window in favor of a covered seating area.


Tampa, Florida-based Checkers Drive-In Restaurants, the nation’s largest chain of double drive-thru restaurants, knows that people drive its success.

When the national quick-service chain decided that one of its core corporate values, “Obsessed with Excellence:...

Checkers Drive-In Restaurants, Inc., recognized Restaurant Technology, Inc. (RTI) as a winner of its 2011 Supplier of the Year Award for its back office software, RTIconnect, which Checkers uses to control food and labor costs in its corporate restaurants...

May 2011

In 2000, David Miller went from being the COO at Checkers Drive-In Restaurants to being the owner/operator of 28 Rally’s restaurants in Kentucky and southern Indiana. Since that deal, Miller has successfully promoted his restaurants by using sports to draw in customers. Miller has been a...

Checkers Drive-In Restaurants Inc., the largest double drive-thru restaurant chain in the U.S., announced the launch of its new digital campaign, which includes new websites for both its Checkers and Rally’s brands, a companion mobile Web experience, a comprehensive franchise sales website...

November 2010

Some might say that the last three years have not been very, well, accommodating for the quick-service industry. With lenders and customers alike pulling their dollars off the table, the industry has been left to make due with the circumstances and struggle to stay afloat until the economic...

Largest double drive-thru chain in the U.S. opens at 4380 National Road East in Richmond, Virginia.
Partnership with Starbridge Media Group produces NASCAR-themed kids meal products.
Ian Vaughn has been promoted from SVP of operations to his new role as COO.
New Frank’s RedHot Buffalo Chicken Sandwich to sell for "2 for $3."
Double-drive thru chain expands its line of toasty Melts.
Double drive-thru chain expands building prototypes to fuel growth plans.
The Detroit rebranding campaign is part of Checkers's multi-million dollar investment in market and growth plans for Michigan.
Johnny Huynh, General Manager of the Rally’s® located at 1901 Russellville Road in Bowling Green, KY now go through the restaurant’s double drive-thru lanes in style after being surprised yesterday, November 29th, with the keys to a new 2006 Dodge® Charger SE.
Private equity firm Taxi Holdings Corp. will acquire all Checkers outstanding shares for $15.00 per share in cash.
Checkers Drive-In Restaurants, Inc., the nation's largest chain of double drive- thru restaurants, announces the launch of its new creative brand campaign.