Customer Experience Survey Ranks Sonic Top Burger Brand

SONIC Drive-In received top honors in the 2014 Temkin Experience Ratings report by market research organization Temkin Group, moving up to fifth place after earning the seventh spot in 2013. SONIC ranked higher than all other burger chains and tied for fifth place among 268 national brands, and was the only burger quick-service restaurant within the top five brands.

Sonic Introduces New Shake Flavors

On April 1, Sonic Drive-In announced the Kale Cream Pie Shake to unsuspecting fans—well, April Fools! Though kale is a food trend that can’t be ignored, Sonic is going in a different creative direction as it brings back Summer of Shakes for the second year. Last year’s daring Peanut Butter and Bacon Shake was the unexpected star, but three new flavors for 2014 are equally as exciting, including Oreo Peanut Butter, Salted Caramel, and Chocolate Covered Jalapeño. These three mixed shakes, along with 22 other flavors, will be available for half price after 8 p.m.

Kick It Up a Notch

Some like it hot. And some like it even hotter. Fiery dishes are heating up limited-service menus as operators increasingly recognize consumers’ growing interest in spicy, hot entrées.

A 2013 Consumer Flavor Trend Report by Chicago-based restaurant market research firm Technomic found that a majority of Americans (54 percent) now prefer hot or spicy foods, sauces, dips, and condiments. That’s up from 48 percent in 2011 and 46 percent in 2009.

Sonic Blasts Get Makeover with Candy, Fruit Mix-Ins

Sonic Drive-In has given a premium makeover to its fan-favorite Sonic Blast with six new Master Blast flavors. Customers who love Sonic’s Real Ice Cream can take the guesswork out of creating confections of fruit, cookies, candy, and Real Ice Cream by choosing one of six new Master Blast flavors, including Triple Chocolate, Turtle Pecan, Pineapple Upside Down, Banana Split, Chocolate Chip Cookie Dough, and Caramel Brownie.

Build the Buzz

National broadcast advertising creates a large ripple effect across the country, and quick-serve brands are finding that such advertising can be useful in building demand in new and emerging markets.

Using advertisements to build a buzz for a brand that has yet to reach certain regions can lead to consumer excitement and winding lines out the doors of new units, quick-serve brand representatives say.

Sonic Continues Upstate New York Expansion

Following a flurry of recent expansion news, Sonic Drive-In announced another franchise development agreement for six new drive ins in Syracuse, New York, and Watertown, New York, in the next four years. These new commitments are an expansion of an agreement reached in 2013 for five new drive ins in the Rochester, New York, market by a franchise group led by local restaurateur Fran DeSimone. The group is enthusiastic about opportunities for the brand in the area, and they have more than doubled their commitment to the Sonic brand.

Sonic Recruits Industry Vets to Grow Consumer Market

Sonic Drive-In, one of the nation’s largest chain of drive-in restaurants, announced the hiring of Steve Bailey and Craig Sherwood as senior directors of franchise sales. Bailey and Sherwood will work with the existing franchise sales team to further accelerate the expansion momentum of the Sonic brand, bringing business opportunities to existing and new markets nationwide.