Starbucks

Starbucks Meets Demand With Coconut Milk

Providing a non-dairy alternative to dairy and soy is the second most requested customer idea of all time from MyStarbucksIdea.com, generating more than 84,000 votes. Starbucks will deliver this additional customization with the introduction of Starbucks Single Origin Sumatra Coconut Milk, an alternative to dairy and soy for handcrafted beverages, available beginning February 17, in Starbucks U.S. company-operated and licensed locations.

Starbucks coconut milk is certified vegan and made from single-origin coconuts from the tropical Indonesian island of Sumatra. 

Starbucks COO Alstead Takes Leave from Company

Starbucks Coffee Company chief operating officer Troy Alstead, a 23-year veteran of the company who also served for many years as the company’s chief financial officer, as well as leading the operations and development of Starbucks international business and its Europe, Middle East, and Africa business unit, is taking an extended unpaid leave from the company. Alstead’s last day in his current role will be March 1.

Starbucks’ New Layer

Coffee giant’s new premium concept, the Roastery and Tasting Room, designed to appeal to Millennials.

Coffee isn’t just a convenient caffeine jolt for Americans anymore. A recent Harris Interactive survey found that consumers are willing to travel for a good cup of Joe; 60 percent of respondents said the primary coffee shop they visit is not necessarily the closest one. Sixty-six percent of Millennials, Americans ages 18–35, indicated they would travel longer for their favorite coffee.

Putting Some Pop in Soda

Soda sales aren’t exactly bubbling at restaurants these days. In fact, they’ve been declining for years. Despite that, there’s fizz remaining in carbonated beverages as operators look toward craft sodas, new technology, homemade beverages, and creative concoctions to put effervescence into their sparkling libations.

“We’re seeing a lot of craft soda products available in the market, although it’s still very small,” says Joe Pawlak, beverage expert and senior vice president at Chicago market research firm Technomic Inc.

Starbucks Expects Record Gift Card Purchases on Dec. 24

As customers finalize their holiday shopping, Starbucks anticipates record purchases of Starbucks Cards on December 24, citing the trend for customers to push their gift card purchases later and later. Last year, more than 2 million Starbucks Cards were purchased in the U.S. and Canada on Christmas Eve, representing nearly 1,500 cards purchased per minute. 

No Hangover in Sight

When news that more quick-serve and fast-casual restaurants were experimenting with alcohol beverage service emerged in the last decade, many operators and experts followed it with a skepticism chaser. Analysts warned that costly liquor licensing, regulatory details, and staffing issues were just a few hurdles that could offset any potential sales of a few stiff drinks.

2014’s Top Brand Stories

It’s that time of year. Time to look back and reflect upon the brand developments in quick service from the past year—from the surprising to the exciting and the defining—that seemed most important. Innovation and growth are a couple of the common themes among the top fast-food brand stories of 2014.

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