Subway

A Lesson in College Foodservice

Millennials. Ever heard of ’em?

Of course you have. Millennials are all anyone in foodservice can talk about right now, the crème de la crème of today’s coveted customer demographics. Depending on whom you ask, they might be 20 years old or they might be 35 years old; studies vary on what, exactly, the age range for Millennials should be. But there’s no doubt that whatever their age and whatever you call them, the young, pre-family customers of today are driving food trends and throwing quick-service brands into a tizzy of new product development and promotional innovation.

Wrapped Up

The winners of the 2013 QSR/FPI Foodservice Packaging Awards.

With everything from marketing and branding to menu development and promotions capturing the attention of quick-service brands and operators, it often seems like packaging doesn’t get its due. But as consumers become more sophisticated and discerning about where they spend their time and money, brands are discovering that packaging has the potential to be the differentiator that captures share of stomach.

Beyond the Promo

Consumers are bombarded with advertisements every day, from commercials during their favorite TV shows to sponsored Facebook ads on their newsfeed.

Rather than getting lost in the shuffle, limited-service brands are looking to a new approach to marketing to increase their brand awareness and build trust with consumers: content marketing.

Content marketing goes beyond the traditional promotions, menu development shout-outs, and marketing campaigns and provides a brand’s customers with content and information that they actually need and want.

Subway Region Raises $360K for Diabetes

Giving back is part of the mantra of McLean, Virginia-based Subway Development Corporation of Washington (SDC). As members of the SUBWAY development office covering Virginia, Delaware, most of Maryland, and the District of Columbia, they know that charity plays a large role in the corporate culture of the world’s largest restaurant chain.

Subway Recognizes Franchisee and Developer Achievements

The Subway chain, which has about 19,000 franchisees worldwide, has named seven outstanding franchisees as recipients of its 2013 Franchisee of the Year awards and three highly respected members of its development community as recipients of its Development Agent of the Year awards during the company's recent convention in Nashville, Tennessee.

Key to Millennial Engagement

Traditional and social media are no longer sure-fire ways to attract younger consumers.

Taco Bell sponsored a film focused on popular rock band Passion Pit.
Indie band Passion Pit perform as part of Taco Bell's new film "Hello Everywhere."

Today’s young adults and teenagers—Millennials and Gen Z—are a coveted consumer demographic in quick service and are driving industry trends. Reaching these consumers, however, is an evolving process, especially since some experts believe traditional media and Facebook use are on the decline among members of those demographics.

A few quick-serve and fast-casual concepts have caught on to the trend and are trying outside-the-box marketing tactics to attract younger consumers.

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