May 23, 2013

Subway

The New Kids’ Meals
January 2011

Kids’ menus have come a long way from the days when they were little more than sandwiches, soft drinks, and small fries for the small fries.

As parents increasingly seek out food that is healthful and nutritious for their children, particularly in light of America’s growing...

Subway: No Franchise Fees for Veterans

The Subway restaurant chain introduced a new program for military veterans designed to reduce their costs associated with the purchase of a Subway franchise.

The franchise fee of $15,000 is waived for any honorably discharged veteran who wishes to open a Subway restaurant on a government...

Wake Up Breakfast Proteins
December 2010

There is an answer to the age-old question of which came first, the chicken or the egg.

It’s definitely the egg—at least when it comes to breakfast. Few morning menus are without them. But these days, chicken and another popular poultry protein, turkey, are increasingly...

2010 in Review
December 2010

Reporting by Blair Chancey, Sam Oches, Daniel P. Smith, Robin Van Tan, Barney Wolf & Lori Zanteson

1. BK Sold to Brazilian Investors

Becoming the decade’s biggest restaurant buyout,...

Anatomy of a Footlong: Subway Exec on “Undercover Boss”

On Sunday night’s episode of “Undercover Boss,” viewers watched with amusement as Don Fertman, chief development officer at Subway, learned how to address customers walking into the sandwich shop.

His on-site boss in Florida, a no-nonsense woman named Jessi, asked him...

Snacks That Last
November 2010

The problem with snacks nowadays is that they no longer know their proper place. 

Based on the results of a survey conducted by market research firm Technomic earlier this year, these uppity, stopgap appetite-tamers are muscling in on what used to be mealtime turf. Indeed, more than...

The Dirty Work
November 2010

Some might say that the last three years have not been very, well, accommodating for the quick-service industry. With lenders and customers alike pulling their dollars off the table, the industry has been left to make due with the circumstances and struggle to stay afloat until the economic...

The Price is Complicated
November 2010

Setting the right price points is no easy task. In today’s post-recessionary economy, product pricing is particularly tricky because consumers’ perception of value is confounding and seems to shift constantly. People will camp out overnight for the chance to buy a $499 iPad, but you...

Subway Off-Shoot to Buy Taco Del Mar
Franchise Brands LLC, based in Connecticut, placed a bid to purchase the bankrupt Mexican concept.
Subway Eggs on Consumers to Buy Breakfast
Egg farmers to match the number of sandwiches sold this week by donating eggs to D.C. food bank in honor of World Egg Day.
The Power of Two
October 2010

Marketing professors over the years have lectured students that they should never give a customer too many choices. Quick-serve operators must have missed that class. A look at several successful quick-serve menus reveals some form of a Choose Two option, where...

Subway is All Ears for New Promo
Subway Fresh Artists competition will reward one lucky act with the opening slot at an upcoming Goo Goo Dolls concert.
Rolling in Dough
September 2010

There’s something about the smell and taste of freshly baked bread that triggers powerful, positive emotional responses in most of us.

Psychologists have noted that the aroma of baked bread evokes happy childhood memories, comfort, and even tender feelings...

Washington May Not Have the Economy Pegged Just Yet

On August 2, Treasury Secretary Timothy Geithner wrote an op-ed in the New York Times with the title, “Welcome to the Recovery.” Despite the brash headline, Geithner was cautiously optimistic about the direction of the economy.

“...

Three Vendors Earn Subway Sustainability Award
Pactiv's PWP Industries of Vernon, California; Matosantos Commercial Corp. of Vega Bajam, Puerto Rico; and Closed Loop Recycling of Smithfield, Australia, are the big winners.
Wendy's, In-N-Out Win Big in Zagat Survey
Wendy's takes Top Food crown among chains with more than 5,000 units, while In-N-Out is tops in the less-than-5,000 category.
Subway, Playstation Pair Up In 'Fiery' Promo
“Fiery Footlong Frenzy Fueled by PlayStation" will offer Playstation prizes to a number of Subway customers.
Local Heroes Top Golden Arches

Chick-fil-A, Chipotle, and Panera Bread rank among the best quick serves in the country in customer satisfaction, according to a study J.D. Power and Associates released on Tuesday.

The 2010 U.S. Restaurant Satisfaction Study evaluated consumer responses to an...

Subway, Unscripted
August 2010

When 17-year-old Fred DeLuca decided he’d try to earn his college tuition by launching a sandwich shop, he and partner Peter Buck set a goal of opening 32 outlets in 10 years.

“We fell a little short,” DeLuca recalls 45 years later. “I...

Quality Control
June 2010

Timothy Howes is tired of hearing about product quality—at least the way most owners and operators frame the topic.

“If I hear one more restaurant owner say, ‘We serve quality food,’ I think I’m going to scream,” says Howes, a principal consultant and...