Quick service restaurants roll out smart phone app payment options for customers

McDonald’s, Burger King, and Wendy’s all experimenting with mobile payments.

Pizza Patron is a fast food brand leveraging Hispanic growth and expertise.
March 2014

The rapidly growing Hispanic population is causing a major shakeup in the limited-service business.

Just two years after getting hitched, Wendy’s and Arby’s may be breaking up. But few analysts are surprised.

Wendy’s/Arby’s Group Inc., the Atlanta-based company that owns the two quick-service restaurant brands, said last week that it is seeking “strategic...

Wendy's/Arby's Group Inc., the third-largest quick-service restaurant company in the U.S., announced it is exploring strategic alternatives for Arby’s Restaurant Group Inc., including a sale of the brand. UBS Investment Bank is assisting in the process.

Arby’s is the...

January 2011

Kids’ menus have come a long way from the days when they were little more than sandwiches, soft drinks, and small fries for the small fries.

As parents increasingly seek out food that is healthful and nutritious for their children, particularly in light of America’s growing...

Two decades ago, as Wendy’s was mired in a sales slump, the burger chain turned to its founder, Dave Thomas, to serve as its advertising voice.

The move proved fortuitous. After a shaky start, Thomas evolved into the folksy, self-effacing face of the company—and a beloved...

Arby’s Restaurant Group, Inc.; ARCOP, Inc.; and Strategic Sourcing Group Co-op, LLC (SSG), honored nine suppliers with Red Hat Supplier Achievement Awards during the Arby’s Worldwide Franchise Convention, on Oct. 3-6 in Phoenix.

The Red Hat Supplier Achievement Awards...

In an effort to grab a share of the fast-growing morning daypart, Wendy’s launched a new breakfast menu in three test markets and part of a fourth.

The nation’s No. 3 burger chain, which has operational headquarters in suburban Columbus, Ohio, is...

You're in luck: chain offers Pick 2 offering with half-sized versions of four Garden Sensations salads and seven other items from menu.
Wendy's takes Top Food crown among chains with more than 5,000 units, while In-N-Out is tops in the less-than-5,000 category.

Chick-fil-A, Chipotle, and Panera Bread rank among the best quick serves in the country in customer satisfaction, according to a study J.D. Power and Associates released on Tuesday.

The 2010 U.S. Restaurant Satisfaction Study evaluated consumer responses to an...

New development agreement will bring 24 Wendy’s restaurants to Trinidad and Tobago and eight other Caribbean markets in next 10 years.
Company signs development agreement to open 180 dual-branded Wendy’s and Arby’s restaurants over the next 10 years.
Company names Miami-based Bravo Group as its U.S. Hispanic agency of record.
August 2010

Using ketchup to dip or slather french fries is a long-established American tradition. The pairing has not only provided consumers with a distinct flavor, but it has given diners the ability to choose how much of the condiment to use, based on their own tastes.


Husband-and-wife duo Scott and Kelly Anderson attempt to dispel fast food stereotypes and offer a guide to quick-service management in their new book, Flip-N-Burgers.
DavCo Restaurants, a 156-store Wendy’s franchise organization, selects Syrus Restaurant Information Services for Web-based system of tools.

Nine of 10 brands studied by American Customer Satisfaction Index show an increase in satisfaction between 2009 and 2010.

New lineup includes Apple Pecan Chicken, BLT Cobb, Spicy Chicken Caesar, and Baja.
July 2010

Some people may consider the term healthful dessert as a bit of an oxymoron.

Desserts are typically recognized as being indulgent—rich and flavorful—and not necessarily a part of the dining experience that would be considered good for you.

But perception is not...

The multi-unit Wendy's franchisee chose API Outsourcing, Inc., for moving from paper to an innovative paperless process.

Wendy’s is launching a new line of premium salads after successfully testing the menu items in several markets.

The four salads will replace the company’s Garden Sensations roster during the third quarter, says Roland Smith, president and CEO of Wendy’s/Arby’s...