2012 Drive-Thru Study: Order Confirmation Board In Place

Though McDonald’s and Burger King are all in on order confirmation boards, other benchmark chains aren’t quite as committed.

 In PlaceNot In Place
ChainTotal UnitsCountPercentCountPercentsort descending
Chick-fil-A3033712.2%26687.8%
Bojangles'2426727.7%17572.3%
Taco Bell30715851.5%14948.5%
Krystal20310551.7%9848.3%
Wendy's31828088.1%3811.9%
Burger King318318100%00%
McDonald's362362100%00%
Summary2,0531,32764.60%72635.40%