The Drive-Thru Performance Study: Order Accuracy

The average order accuracy among benchmark brands may have fallen slightly over 2012, but most brands still hover near the 90 percent accuracy mark.

 Accurate
Chainsort ascendingCountPercent
Burger King24682.3%
Chick-fil-A27491.6%
Krystal15979.5%
McDonald's28088.3%
Taco Bell28090.9%
Taco John's9689.7%
Wendy's28286.8%
Summary1,61787.2%
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