The Drive-Thru Performance Study: Order Accuracy

The average order accuracy among benchmark brands may have fallen slightly over 2012, but most brands still hover near the 90 percent accuracy mark.

 Accurate
Chainsort descendingCountPercent
Wendy's28286.8%
Taco John's9689.7%
Taco Bell28090.9%
McDonald's28088.3%
Krystal15979.5%
Chick-fil-A27491.6%
Burger King24682.3%
Summary1,61787.2%
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