QSR Interactive Reports
Untitled Document
Sunday, April 6 – Tuesday, April 8
Hilton Americas-Houston • Houston, Texas
Five years in the making, this year’s Dine America promises to be the best one yet. And if you aren’t able to make it to Houston, QSR’s coverage will allow you to experience the highlights of the event from the comfort of your own desk. More information sessions, more dynamic speakers, and more networking opportunities mean you can’t afford to miss one minute of the two-day event. Check here for live coverage of the conference, interviews with executives, and take-away points from the info sessions.
Reports from the floor
by Blair Chancey

[2008-04-08] Exceeding customers' expectations and paying attention to details are the two keys to a successful quick-service brand.

[2008-04-07] Newman, author of My Secret Life on the McJob, emphasized reliability, responsibility, and rewards as being the three most important keys to producing a winning quick-service team.

[2008-04-07] President of People Report, Teresa Siriani, challenged Dine America attendees to hire from the entire labor pool, customize employee rewards, and create an employee brand.

[2008-04-06] The two-day executive idea exchange is set to be the biggest in the event's five-year history.

[2008-02-25] Dine America keynote speaker, Dr. Jerry Newman, a distinguished professor at SUNY Buffalo, had his book, My Secret Life on the McJob: Lessons in Leadership Guaranteed to Supersize any Management Style, named as one of the best books of 2007 by the Wall Street Journal.