Web Exclusives

Millennial consumers want quick service restaurants to provide more information online.

According to a new study, Millennials have high standards when it comes to restaurant brands’ online presence. And if they don’t get the information they want, they take their business elsewhere.

A...

Quick service brands use social media like Twitter to appeal to consumers.

Twitter users who engage with quick-service brands via the social media platform are more likely to visit a restaurant, according to new research on the quick-serve dining segment released by Twitter.

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McDonalds is one major fast food chain to incorporate Apple's new mobile tool.

Although the concept of consumers using their smartphones to pay for food at limited-service restaurants is nothing new, the mobile payment industry is expected to get a huge boost with last month’s launch...

Wolfgang Puck Express was one of the first fast casual brands run by a fine-dining chef.

When Wolfgang Puck opened his first Wolfgang Puck Express in San Francisco’s Union Square Macy’s in 1991, the James Beard Award–winning chef redefined what guests could expect from a quick, takeout meal....

Fast food brands jump on board pumpking flavor trend with innovative menu items.

Pumpkin has long reigned as king of the fall, but this year, limited-service brands are not just adding a pumpkin pastry and calling it a season. Instead, several quick-service and fast-casual concepts...

Editor’s Note: In the limited-service restaurant industry, some brands become standard bearers for the rest of the business, prime examples for how to run certain aspects of a restaurant....

Charity cause Dine Out for No Kid Hungry raises money to fight childhood hunger.

One in five children go hungry in the U.S. each day. It was that stat, as well as a childhood spent among those below the poverty line, that convinced Monte Jump, Back Yard Burger’s chief operations and...

Fast food giant Burger King stirred up controversy with purchase of Canada brand Tim Hortons.

In a move that shook the fast-food industry earlier this week, Burger King announced its official merger with Canadian coffee-and-doughnuts concept Tim Hortons. The new company, to be headquartered in...

Chicken chain Wing Zone delivers menu items via electric golf cart.

The back-to-school season signals a return to more regular meal routines for families, and quick-service and fast-casual restaurants are working hard to be a part of those routines. Many limited-service...

Breakfast quick service restaurants add new food options for later snacking.

Earlier this year, research firm The NPD Group confirmed what many in the quick-service industry have known for years: The breakfast wars are real, and there’s more at stake then a Waffle Taco or a better...

Quick service restaurants attract Gen X, Baby Boomers, Millennials.

Limited-service brands today are increasingly trying to figure out how to effectively market to their older customers while continuing to attract Gen Y/Millennial (born between 1980 and 1994) and Gen Z (...

Fast food yogurt brands grow beyond dessert market with fresh offerings.

With speculation swirling that the frozen-yogurt market might be nearing a saturation point, fro-yo operators are working hard to diversify their concepts for long-term sustainability.

Some brands...

Quick service companies expand to North Dakota to capitalize on growth.

Economic booms are nothing new to regional American economies. From the Gold Rush in California to the post–Industrial Age coal fields of Pennsylvania and West Virginia, history shows that workers and...

Quick service restaurants lower sodium levels to offer healthy menu options.

As the Food and Drug Administration (FDA) finalizes guidelines for the restaurant industry to voluntarily reduce sodium levels on menus, some limited-service restaurants are already using a “stealth health...

Quick service restaurants build out historic sites for charming sense of place.

Built in 1881, the log cabin housing the Moe’s Original Bar-B-Que location in Breckenridge, Colorado, has seen its fair share of action.

“As I understand it, it was the assayer’s cabin for the town...

Quick service restaurants find sales potential in dessert menu options.

For many quick-service operators, rolling out a successful dessert platform is a matter of taking a big risk. Dessert isn’t always top of mind for customers who are in and out of a restaurant, while...