Web Exclusives

Participants on Be the Boss compete to win a free Auntie Anne's franchise.

Any seasoned brand, operator, or human-resources expert will tell you that rewarding your employees can bring about a host of positive results, from improved employee morale to better customer service....

Brands like Forever Yogurt are using hot treats to draw customers in cold months

Frozen-yogurt brands, like other frozen-dessert concepts before them, are staring down the harsh reality of slower sales during colder months. They’re also facing stiff competition from dozens of similar...

Hannah's Bretzel uses a range of sustainable tools to improve its business.

Once a branding premium, going green has become a common business strategy influencing nearly every decision in the manufacturing and retail industries.

But many quick-service operators, struggling...

A Chinese Fatburger store proves the popularity of American brands in China.

Last year, you could find a dozen Auntie Anne’s pretzel stores in China. This year, you won’t find any.

After wading through one of the world’s biggest bureaucracies, all the while facing fierce...

Krystal has been based in Chattanooga, Tennessee, since its founding in 1932.

Brand heritage is important, but Krystal president and CEO Doug Pendergast was thinking about practicality when he decided earlier this month to move the hamburger chain’s headquarters from Chattanooga,...

Protesters speak out against Mayor Bloomberg's beverage ban at NYC City Hall.

New York City has been a trendsetter in health regulations the last few years, from its ban on trans fats to its restrictions on sodium. But many in the foodservice industry are hoping that the sugary...

HuHot Mongolian Grill's entertainment model secures profits for franchisees.

The economy may still be sputtering, but the Franchise Business Review’s (FBR) 2012 annual report, “Top 40 Food Franchises,” found that profitability is up for many foodservice brands.

Average...

Wahoo's branding is used throughout the podcast network's website.

Wahoo’s Fish Taco has always had a flare for the unusual. From the menu to the décor, the brand fuses fun and quirky characteristics with a cool atmosphere and image.

That edginess was top of mind...

Localita & The Badasserie may be tucked into the Fashion District of Downtown Los Angeles, and might even be the smallest quick serve in the world (Guinness is looking into it). But the four-...

Wendy's tops list of restaurant brands fighting for broadcast exposure in 2011.

Now that football teams across the country are facing off in the NFL’s 2012 season, which kicked off last week, many quick serves are beginning a gridiron contest of their own.

Marketing and...

Kids' meal purchases at Chipotle in August helped the Veggie U nonprofit.

Healthy menu options and philanthropic efforts have become expected weapons in every quick serve’s arsenal over the last few years. Now, major brands are increasingly figuring out how to kill two birds with...

Fast casual Boneheads hopes to revive struggling seafood segment.

The seafood quick-service category has performed poorly in recent years, but budding fast-casual chains hope to capitalize on customers’ desire for healthier options and premium experiences to bring the...

Mario Contreras wants to own ten percent of the Charley's franchise system.

Multiunit franchising is becoming a common practice in the quick-service industry, but one Charley’s Grilled Subs franchisee wants to take it to the next level.

Mario Contreras wants to own 10...

McAlister's Deli locked in turkey and bacon prices until the end of the year.

It’s clear that one of the most severe droughts in the nation’s history will affect food costs, but just how much and exactly when still remain to be seen.

While restaurants have grown accustomed to...

Blueberries are used more today for restaurant menu items.

It’s peak blueberry season, and, whether it takes the form of a breakfast, dessert, or side item, the up-and-coming superfruit is finding its way to more menus across the quick-serve industry.

Take,...

YO!Sushi specializes in sushi sent around dining rooms on conveyor belts.

The stereotypical mom and pop sushi restaurant is dimly lit and darkly paneled. YO!Sushi is not a stereotypical mom and pop sushi restaurant. Brightly lit and colorfully decorated with reds, oranges, and...