Web Exclusives

A new chopped beef burger was added to US Foods' line-up.

Members of US Foods’ leadership team, including chief merchandising officer Pietro Satriano, corporate chef Bill Brooks, and director of innovation Stacie Sopinka, revealed 30 new company products on March...

Panda Express's new Paw Plate offers more variety for customers

Panda Express is testing a replacement of its traditional two-entrée meal to compete with the growing number of limited-service Asian companies launching in the U.S.

The new option, dubbed the Paw...

Philly Pretzel Factory rolled out a new cheaper kiosk footprint for franchisees.

As the U.S. economy shows signs of new growth in 2012, many quick serves are cautiously looking at expansion plans to see if they can jumpstart the growth that stalled with the recession.

Some...

Pal's Sudden Service employees are trained to perform excellently.

Most businessmen study the leaders of their industry to gather tips on growth strategies. But many national quick-service chains are seeking advice from a regional burger chain populating rural towns in...

Executives open Coffee Bean & Tea Leaf at Hilton property.

Hilton Worldwide announced last week that it plans to open 500 new restaurants worldwide in the next three years, with a specific emphasis on quick serves. Up to a quarter of these restaurants will be...

Checkers/Rally’s, the nation’s largest double drive-thru chain, unveiled a new store prototype that updates the look of the building and loses the iconic second drive-thru window in favor of a covered...

Arby's offers a fried fish sandwich across the country during the Lent season.

Lent is a boon for business at seafood restaurants as Catholic customers look for nonmeat options for Friday dining. But for quick-service restaurants with core menu items that are primarily red meats, Lent...

Quiznos new growth strategy includes a store redesign.

For the first time in years, Quiznos franchisee Kevin Tackett and dozens of his fellow franchisees with the toasted-sub chain have reason to smile.

After three gloomy years of falling sales,...

Papa Murphy's heart shaped pizza appeals to families looking for value.

While most people may associate Valentine’s Day with upscale restaurants and fine wines, dozens of quick-serve promotions, ranging from heart-shaped doughnuts to couples’ specials, are giving operators hope...

Pie Five, a new fast-casual pizza concept, has helped Pizza Inn's stock rise.

Buoyed by improved earnings and international growth, the quick-serve industry as a whole saw its stock values handily beat the overall market in 2011 and perform much better than the rest of the restaurant...

Starbucks Blonde roast is available in three different blends.

After 40 years of staking its reputation on dark and medium coffee roasts, Starbucks began offering a light roast on January 10.

The Seattle-based coffee giant launched its new Blonde roast across...

Steak ‘n Shake opened its first New York City restaurant on January 12, and the chain used the opportunity to debut its new Steak ‘n Shake Signature counter-service prototype.

The new design is a...

American Grilled Cheese Kitchen workers already receive more than minimum wage.

Escalating food costs and only modest traffic gains aren’t the only things Rob Grendow is concerned about these days with his five Ohio-based Danny Boy’s Pizza outlets. Ohio’s latest minimum-wage hike is...

With at least two mid-size restaurant chains planning to expand through highway travel centers in the coming year, other quick serves looking to grow may want to hit the open road.

Both Huddle House...

Jack's is one brand that will be severely impacted by the domain name change.

If the Internet Corporation for Assigned Names and Numbers (ICANN) gets its way, quick-service restaurants and thousands of other businesses may soon be forced to write hefty checks to protect their brands...

Wendy's W burger helps the company bridge its value menu and premium items.

On December 1, Subway rattled the quick-service world when it announced its latest promotional offer: $2 six-inch subs.

As a “Customer Appreciation Month” promotion, the $2 December-only deal may be...