Thinking of Buying a Fast-Casual Franchise? Read this report first.
Heated Growth



The Southeast
The Southeast is where the action is,” says Robert Welch, president of Austin-based Synergos Technologies, a company known for its population experts. Every three months, Synergos conducts market studies geared toward the retail industry. In these studies, called Pop Stats, Synergos defines hot markets as “15-mile radius rings,” with a population increase of at least 8,500 people per year. In order to be covered by Pop Stats, a market must be growing at a minimum rate of 2 percent per year.
Based on the most recent data compiled by Synergos, the most lucrative markets in the East are found in the bottom portion of the region. And most of the action is concentrated in Florida, followed by Georgia and North Carolina.
Synergos has deemed northern Gwinnett County, Georgia—which includes the Atlanta metro area—the hottest market not only in the Southeast but the entire eastern region of the country. The county’s population is expected to increase by 30,000 people this year.
Other hot spots in the Southeast include Loudoun County, Virginia, which encompasses the Washington-Baltimore metro area; Richmond, Virginia; and New Castle County, Delaware. New Castle County should become more viable as more people move into the 15-mile radius ring—making the area worth watching and possibly moving into in the near future, Welch says.
In June, the U.S. Census Bureau released its list of top-10 major cities for growth. At the top of that list was Port St. Lucie, Florida, where the population jumped 12 percent from July 2003 to July 2004. Two other Florida cities—Cape Coral and Miramar—were also included in the list.
Fifty miles south of Port St. Lucie is Welch’s number-one hot market pick for Florida—Palm Beach. Synergos estimates the city’s population will pass 800,000 this year. Robb Report magazine called the area “The Best Place to Live” in 2003. Palm Beach residents are among the most affluent in the country, with a median income close to $95,000. Plenty of money to spare for eating out.
Take a trip north to Orlando, and you’ll find another rapidly growing area. Suburbs south of the city are growing at a breakneck pace, with the majority of development happening southwest of Orlando. Synergos experts estimate the population in these combined areas will top 508,000 this year—an increase of more than 28 percent since the turn of the century. Welch predicts the area north of Orlando will soon emerge as a hot market and places it at the top of the up-and-coming list.
Outside of Florida, the second best bet is central Georgia—specifically northern Gwinnett, Henry, Paulding, and Cherokee counties. (Think Atlanta suburbs.) The latest census estimates place the Atlanta metropolitan area as the ninth largest metro area in the country. The city itself is growing rapidly in terms of population and commercial development, making this area a perfect place for new quick-serve concepts to settle down.
Also near the top of Welch’s hot markets list is North Carolina’s northern Mecklenburg County. Charlotte is the county seat there and is ranked as one of the fastest-growing cities in the country. At the time of the 2000 Census, Mecklenburg County was growing at a rate of 8.2 percent—nearly double that of the state itself.
The Northeast
In contrast to the Southeast’s rapid development, the Northeast presents more of a challenge to quick-serves looking to expand. Because of the saturation of the Northeast–New York City, primarily–Welch doesn’t see any spectacular markets here. The only area that almost made the list was in what Welch calls the heart of New Jersey.
“There’s some growth in central New Jersey,” he explains, “but to be qualified as a hot market, you have to grow at least 2 percent per year, and it has to be localized growth. New Jersey just didn’t make the cut.”
Central New Jersey isn’t the only major northeastern region to be left of the hot markets list. “There’s not a lot going on in the Northeast,” Welch says. “That’s just the way it is. There are no singular market areas where there is growth. It’s mostly densely populated; there isn’t a lot of room to grow there.”
Andrew Moger of Branded Concept Development, an outsourced firm that focuses on retail design and construction, agrees that the Northeast is overpopulated and that any growth in the area is limited. However, Moger thinks the New York metro area is still worth consideration.
“New York has been a place where national chains feared coming to,” he says. “But national brands are finding out that New York is no different than the rest of the country in terms of whether it’s a unique food concept or the marketing campaigns work here just as they work in other parts of the country.”
However, Moger suggests that new quick-serves should start in the ’burbs and work their way up to cities like the Big Apple. Because of the varying ethnicities and tastes that come together when people move to the city, it’s easy enough to be accepted, no matter what the concept. “New York is considered one of the best food cities in the world,” he says. “Coming into this market, the food is well received.”
But for new brands, the best bet is to work up to the city. “The surrounding area, outside of New York City, is where a lot of new concepts are finding more success, by going to the suburban markets first,” Moger explains. Because construction, labor, and occupancy costs are more comparable to the norm on the outskirts of New York, new concepts have more of an opportunity to build brand recognition.
Moger suggests Long Island, along with Westchester and Rockland counties, as good New York suburbs to begin building a brand presence. Northern New Jersey, specifically Bergen County, is another up-and-coming affluent area. —Krysten Pyles