Firing Up
Why the time is ripe for fast-food BBQ concepts. By Catherine L. Traugot

A hamburger is a
hamburger. But
depending on where you live—or perhaps more importantly, where you
grew up—barbecue might mean dry-rubbed ribs with a side of tomato
sauce or smoked brisket served plain. It could also mean chopped or pulled
pork mixed with vinegar or mustard sauce. Despite these regional differences,
several restaurant companies are vying to take quick-casual barbecue national.
But can a food that
invokes passion, spawns competitions, and begets heated arguments sustain
a national chain in parts of the country where smoked meats are unheard
of and “barbecue” means a backyard
party with grilled burgers? With modern technology and the right mix of
meats and sauces, barbecue experts and restaurant consultants ask, “Why
not?”
“There is a place for it,’’ says
Mike Mills, president of the National Barbecue Association and owner of two
full-service barbecue restaurants. In Mills’s mind, the key to
success is an operator with a passion for barbecue. If you’re looking
to make a quick buck, forget it. “If it is the real thing, then
you’ll have a good business,’’ he says.
“It’s just the hot, new old
food,’’ says Caroline Wells, executive director of the Kansas
City Barbecue Society, an organization that sanctions barbecue competitions
all over the country. Wells isn’t surprised that barbecue fast food
is popping up all over the place. She gets calls regularly from restaurant
executives interested in the concept. Moreover, while barbecue conjures
images of a pit master slaving for hours over a pork shoulder or brisket,
the reality is that slow cooking is perfectly suited to fast food. The work
is done ahead of time (overnight or in the morning.) “You don’t
cook a brisket to order,’’ says Wells.
Both Wells and Mills say restaurants are capable of
keeping enough variety on the menu to deal with regional differences.
The general positive trend in big, full-service
barbecue restaurants would seem to bode well for taking the concept in a
quick-casual direction. Currently, there are 13 full-service barbecue chains
with at least $25 million in annual sales. All but three were estimated to
have increased sales in 2004 over 2003, according to Technomic. Darden Restaurants
expanded its Smokey Bones BBQ chain from 27 units in 2002 to 83 in 2004,
while Famous Dave’s same-store sales
at company-owned restaurants in the second quarter of 2005 were up 5 percent.
Perhaps the most telling example that barbecue
is ready to expand beyond a regional specialty food is the interest of
Northwestern Fresh-Mex fast-casual Taco Del Mar. Though far removed from
the barbecue battles of the Southeast and Texas, the Seattle-based company
launched a prototype quick-service barbecue restaurant in May, called Slo
Joe’s. Why barbecue? “First, it’s not pizza, sandwiches,
or hamburger,’’ says James Schmidt, president and co-founder of
Taco Del Mar. “And I think it is an underserved product that
Americans love.’’
At Slo Joe’s, meals are made in front of
customers, much like at a sandwich shop. Beginning next year, the company
plans to open more test sites in different regions. Eventually, the company
plans to offer the concept as a second option to multi-unit Taco Del Mar
franchisees who are close to filling out their territories.
A second telling example of barbecue’s breakout
is the entrance of Tom Meyer into the segment. In his former life, Meyer
worked in marketing for Kendall Jackson winery and was a partner in one of
the Southeast’s most acclaimed fine-dining restaurants, Nana’s
in Durham, North Carolina. Today he is the co-owner of a small
vineyard—and the proprietor of a fast-casual barbecue concept called
the Q-Shack. Two locations are already up and running in North Carolina,
and Meyer says he has partners lined up to open another in Boston.
“Barbecue is no longer solely regional,’’ Meyer says,
citing the number of sit-down barbecue restaurants popping up in the
Northeast and the introduction of barbeque sold out of carts in New York
City. “ There’s enough awareness.’’
Roland Dickey Jr. certainly agrees. He operates
50 Dickey’s Barbecue units in Texas—and 12 stores in other
locations as seemingly barbecue oblivious as New Jersey. In fact,
out-of-state Dickey’s stores have done slightly better in same
store-sales than the Texas stores (8 percent versus 4 percent) this year.
Dickey attributes this to Americans’ tendency to move around the
country. “People relocate all over the place,’’ Dickey
says. “ And they bring their love of barbecue with them.”
Slowly smoking an otherwise tough cut of meat
is a tradition in places like Texas, the Midwest, and the Southeast. However,
each region has its favorite types of meat and sauces. In North Carolina,
depending on what part of the state you’re from, barbecue is either
pulled pork with a tomato sauce or pork mixed with a vinegar sauce. In
South Carolina, a mustard sauce is common. Pork isn’t barbecue to
Texans, who like their beef brisket, while Memphis is known for ribs.
Kansas City does a variety of sauces and meats. Meats might be dry-rubbed,
smoked plain or “wet mopped” during the smoking to add extra
flavor.
Until recently, creating barbecue was a messy, smoky, time-consuming process
that required a skilled pit master to keep the fire burning at just the
right temperature. It was not the kind of cooking style that lent itself
easily to quick-casual restaurants.
“Barbecue used to be thought of as something
that made a bad neighbor; with all that smoke and the smells, it had to be
located on the outskirts of town,’’ Schmidt says. Restaurant
owners in cities where barbecue joints dot every corner—think Memphis
or Kansas City—might disagree, but most restaurateurs would argue
that fitting a barbecue restaurant into 1,800 feet in a strip mall
certainly wasn’t easy. The cooking process can be so tedious that
many small barbecue establishments only smoke meat every couple of days.
And some of the equipment used by barbecue traditionalists wouldn’t
pass modern food safety standards.
However, smoking equipment has undergone a revolution
in the past decade. Commercial smokers now operate more like convection ovens.
More importantly, they feature electronically controlled thermostats that
cook the meat at an even, low temperature and then hold the meat at a
temperature that prevents it from drying out. “The new equipment has
really taken the guess work out of it,’’ Dickey says.
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