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The Golden Arches’ now-years-long slump has shifted from curious anomaly to serious quagmire, a challenge that company brass seem to grow more...
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Back of House, Competition, Consumer Trends, Fast Casual, Growth, Guest Experience, Healthy Menus, In the Store, Menu Innovations, Promotions, Sam Oches, Social Media
Marc Halperin: Resident F&B Expert
Regular readers of this column know that for some years now, I’ve been dispensing suggestions on how quick-serve chains can do more to court millions of Millennials, aka members of Generation Y, whose adventurous palates, curious minds, and unconventional tastes have often made them elusive quarry...
As most of the food industry knows, the Food and Drug Administration (FDA) recently announced an extension to the rule released last year requiring that restaurant chains and retailers provide customers with calorie counts on available food and beverages by December 1, 2015.
Now restaurants have an...
For all too many young workers hoping for a bright future, the employment system often seems skewed against them. They want their chance at the American dream, but getting there can be a nightmare for the disadvantaged, the under-represented, and those simply hoping for a fair start.
Delivery is about to become more convenient for restaurant patrons and operators. Or at the very least, that is Groupon’s mission with its new delivery and takeout program, Groupon To Go, which launches in Chicago today and other metropolitan areas beginning with Boston and Austin, Texas, this fall...
Every day, entrepreneurs dream up new ways to “disrupt” so-called “legacy” businesses like quick-service restaurants. It sometimes feels like we’re just along for the ride, jolted by the twists and turns in the road of innovation.
I believe it’s our turn to get ahead of the curve. It’s time to...
Ed. note: For more information and to enter the QSR/FPI Foodservice Packaging Awards, visit www2.qsrmagazine.com/packaging-awards.
Innovative. Customizable. Compostable. These are three of the trends that Lynn Dyer, president of the Foodservice Packaging Institute (FPI) expects to see at the QSR-...
Crowdsourcing flavors and launching new items based on a popular vote might seem a tricky venture, but in some cases the reward is worth the risk.
Wing Zone is a proponent of these less conventional methods. In 2013, the brand launched a Flavor Face-Off, which solicited submissions from its fan...