May 26, 2013
Industry News

The fans spoke, and California Tortilla listened. Street Tacos edged out the competition to win March’s Elito 8 Tournament; now they’re available at California Tortilla locations nationwide starting Monday, May 20. For a limited time only, customers can get all the flavors of the city streets inside their...

Industry News

Perkins & Marie Callender’s recognized its Franchisee of the Year, Dan Esmond, owner/operator of four Perkins Restaurants & Bakeries in Lawrence, Topeka, Great Bend, and McPherson, Kansas.

Industry News

Smithfield's Chicken 'N Bar-B-Q (SCNB) recently shipped care packages with official SCNB T-shirts and all of the ingredients needed to prepare its eastern North Carolina–style chicken, barbecue, and other southern staples to U.S. troops stationed in Afghanistan.   Although the brand knew its donation would be consumed...

Competition

On Fort Lauderdale, Florida’s 17th Street, tucked in the shadow of giants Chipotle and Panera Bread, an upstart burger joint dreams of someday entering the same upper ranks of the fast-casual world that those two brands helped create. Though the restaurant carries a familiar name, its vibe is decidedly fresh. Welcome to Shula...

Menu Innovations

Forget quick-serve mainstays like burgers and fries. These days, limited-service brands are looking to coffee to beef up business, and Burger King is the latest chain to get in on the action. Burger King’s customers can now enjoy 10 new specialty drinks, including iced coffees in a variety of flavors, roast coffees with a 100...

Alan Philips: Trends to Watch

A couple of years ago, I embarked on a journey into the world of pop-up restaurants. After almost a decade of consulting, I decided it was time to take on a project that was a pure representation of my passions: food, wine, and creating unique hospitality experiences. Not to be held up by things like good sense, I decided to take a shot...

Industry News

The Taco Bell Foundation for Teens, in partnership with Get Schooled, announced the launch of Graduate for Mas, a program challenging teens to make a personal commitment to graduate high school. Actor and philanthropist Mark Wahlberg, who did not finish high school himself, also announced his support of the program.

Outside Insights

Every merchant that accepts credit and debit cards is required to be compliant with the Payment Card Industry (PCI) Data Security Standards (DSS), whose next set of standards will be released in October 2013. Yet despite these compliance requirements, the food and beverage industry had the highest percentage of data security...

Fast casual brands attract customers with alcoholic beverage programs
Buying into Booze

Fast-casual restaurants were once able to claim premium food, modern décor, and all-around upscale service as hallmarks of their category. But with more quick-service chains retooling in those areas to compete for post-recession consumers, fast casuals have been left to search for new ways to...

Women leaders like Flatbread Grill's owners successfully launch new brands.
Cleared for Launch

Starting any business can be a difficult prospect, but in an industry where men have historically outnumbered women, the roadblocks to doing so can be even more challenging when you’re female.

For many female foodservice entrepreneurs, being taken seriously as a business owner is...

McAlisters Deli franchisee says casual dining experience helps in quick service.
What You Can Learn from Casual Dining

David Blackburn has been in the foodservice business his entire adult life. Since 1979, the McAlister’s Deli franchisee has cataloged more than 25 years of experience in the casual-dining sector, spending 16 of those as regional vice president of operations at O’Charley’s....

Corner Bakery's new menu items use fresh ingredients to offer premium quality.
The Corner of Innovation

In a push to distinguish itself from growing competition in the fast-casual bakery-café space, Corner Bakery Café is doubling down on menu innovation.

The 22-year-old, Dallas-based chain recently leveraged its high-quality kitchen equipment and capabilities, as well as more than 40 fresh...

Tin Drum Asia Cafe used equity firm investment to stay debt free in growth.
Striking Gold

Steven Chan’s business was at a crossroads last year. His Atlanta-based fast casual Tin Drum AsiaCafé launched in 2000, sold its first franchise in 2001, and was growing slowly due to Chan’s determination to keep it debt-free. At the beginning of 2012, Tin Drum had 10 franchises in...

Operators must protect their quick serve business from credit card fraud.
How to Prevent Credit Card Fraud

Every merchant that accepts credit and debit cards is required to be compliant with the Payment Card Industry (PCI) Data Security Standards (DSS), whose next set of standards will be released in October 2013. Yet despite these compliance requirements, the food and beverage industry had the...

The Boston Fire Department was treated to free meals at Firehouse Subs.
Nurturing Boston

As soon as he learned about the April 15th Boston bombings, Dave Tucci, the New England area representative for Firehouse Subs’ DMA, called the Firehouse franchisee closest to the bombings.

Tucci was relieved to find out that all employees at Firehouse’s Copley Square location...

Superfoods like whole grains and oatmeal offer healthy menu alternative.
The Other Side of Super

Superfoods have swept the culinary world into a frenzy, enticing consumers with a taste of the exotic and courting them with nutrition and functionality, to the point where restaurants across the country are trying to stake a claim in this fledgling movement.

Quick-service restaurants are...

 
Industry News

Women’s Foodservice Forum (WFF) president and CEO Fritzi Woods was recently recognized as an honoree of Dallas Business Journal’s 2013 Outstanding Directors Award. The Outstanding Directors Award program operates in conjunction with the National Association of Corporate Directors and is sponsored by Ernst & Young. The program honors directors from Dallas-based nonprofits and public and private companies.

Women in Foodservice

Starting any business can be a difficult prospect, but in an industry where men have historically outnumbered women, the roadblocks to doing so can be even more challenging when you’re female.

For many female foodservice entrepreneurs, being taken seriously as a business owner is often the biggest challenge, says Arzu Esendemir, CEO and cofounder of Mediterranean fast casual Flatbread Grill in Upper Montclair, New Jersey.

Industry News

Passport Food Group announced the hiring of Jeffrey Taveres and Jim Debiase, two experienced sales executives.

Tavares joined Passport Food Group as the Asian market account manager, and will be responsible for supporting the Asian foodservice and retail customers in California, Arizona, and Nevada. He was most recently with the Asian sauce and ingredients company Lee Kum Kee.

Debiase joined the company as the Southern California territory sales manager, and will be responsible for supporting all non‐Asian foodservice accounts in Southern California.

Executive Insights

The most powerful woman in the restaurant industry isn’t intimidating, nor is she larger than life. She isn’t cold, tight-lipped, terse, or abrasive. She doesn’t talk down to you. She doesn’t double-book you and cancel at the last second.

Certainly one might expect such a person to be and do any number of those things; overseeing nearly 1 million members that collectively earn more than $650 billion in sales and represent 4 percent of the entire U.S. GDP isn’t a walk in the park.

Industry News

For the first time, QSR had the honor of attending the Women’s Foodservice Forum’s Annual Leadership Development Conference, held this year on April 14–17 in Orlando, Florida.

Industry News

Women’s Foodservice Forum (WFF) has launched a mobile application that offers easy, portable access to WFF tools and information. The app, called WFF Access, serves as a navigable mobile version of the organization’s website. Some key features of the app include WFF event schedules and social media feeds. The app also provides a central hub for connecting with other members based on similar interests, job function, or industry.

Industry News

Edible Arrangements announced three new additions to its e-commerce team to support the company’s online and social media expansion efforts. 

With rapidly increasing sales, and more than 50 percent of orders placed through the Edible Arrangementswebsite, the company has tripled the size of its e-commerce team since 2010. 

In addition, the company has launched an aggressive social media strategy, such as a recent, highly popular Facebook promotion to help launch the new Edible Arrangements Make Today a Little Sweeter collection.

Women in Foodservice

Though research and development used to be an old boys’ club in the limited-service industry, the tables are slowly starting to turn.

As quick serves and fast casuals expand their gender horizons both in the C-suite and beyond, more women are leading R&D efforts and bringing their unique viewpoint to the menu-creation process.