Popeyes chief executive Cheryl Bachelder has successfully grown quick serve.
Start to Finish: What Inspires Execs
I came into the quick-service industry working for Tom Monaghan at Domino’s Pizza in 1995. My responsibilities at Domino’s were marketing and product development. I came from a career of marketing and innovation in the grocery industry at Procter & Gamble, Gillette, and Nabisco, and I brought...
Fast food concept Planet Sub offers fresh ingredients and house baked bread.
Emerging Concepts
At Planet Sub, guests are handed a playing card when they order and listen for that card to be called, indicating their food is ready. The sandwich shop’s real calling card, however, is bread made entirely from scratch on the premises. “Every Planet Sub is also a bakery,” says cofounder and CEO...
Cutting edge restaurant trends were presented at the NRA's annual trade show.
Industry News
Health Continues to Drive Menu Innovation Health continues to be the driving trend for menu development and product innovation in the limited-service restaurant space—and that’s not changing any time soon. At this year’s National Restaurant Association’s (NRA) Restaurant, Hotel-Motel Show, Jane...
Industry News
Health continues to be the driving trend for menu development and product innovation in the limited-service restaurant space—and that’s not changing any time soon. At this year’s National Restaurant Association’s (NRA) Restaurant, Hotel-Motel Show, Jane Grote Abell, founder and chairman of Donatos...
Miami quick service sandwich chain rolled out new business extensions.
Industry News
The New Miami Subs Grill has already undergone one major change in its 26-year history, having been rebranded from its former Miami Subs moniker after a new ownership group took over the company in 2007. Now the chain is rolling out more premium extension brands, Miami Grill and Oh! Miami Grill (...
Industry News
The National Restaurant Association’s (NRA) annual Restaurant, Hotel-Motel Show came to a close Tuesday, and already attendees have something to look forward to: Next year, the Show will be expanded to a fourth exhibit hall, based on the strength of this year’s event. The additional exhibit space...
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Industry News
Just as chefs are expected to be creative with their culinary efforts, operators also must be innovative when it comes to their beverage choices—both alcoholic and non-alcoholic. “Find something you can do” to be unique in your beverage program, said Glenn Schmitt, president of MarkeTeam Inc., a...
Quick-serve brands adapt marketing strategies to highlight sustainable meat.
Sustainability
Sustainability continues to shape the future of the quick-serve industry, and many concepts are marketing their food as sustainable by highlighting locally sourced, in-season produce from nearby farms. But while limited-service restaurants design their marketing push around vegetables and plant-...
Quick service restaurant brands hire workers by the season to cover busy times.
Always in Season
Running a quick-service restaurant often requires relying on seasonal employees who come from high school or college, or stay-at-home parents who work when school is in session. Many of these employees tend not to stick around for longer than a season, which means operators must constantly invest...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Fresh Bread
Bread may be the staff of life, but it’s really pretty basic: flour, water, yeast, and salt, or some sort of substitute for the latter two. However, the way these items are combined, as well as other ingredients that are added, can make a huge difference in taste and texture, as quick-service...
Quick service restaurants like Arbys launch charity events to raise money and awareness.
Fighting Hunger, One State at a Time
When Arby’s Hungry for Happiness mobile tour pulls into town, people notice. It’s hard to miss the fire-engine red semi truck and trailer emblazoned with a beaming young girl enchanted by a bite of giant watermelon. But the rolling outfit, on the streets in partnership with Share Our Strength’s No...
Food service operators open mobile carts and trucks to serve menu at events.
Taking This Show on the Road
Forget the rock-hard pretzels and suspicious-looking hot dogs that cart vendors were once known for. Nowadays, the mobile foodservice space is populated by specialty coffee concepts, gourmet popcorn carts, and Korean barbecue on wheels. And business is booming for these operators as they look to...
Fast food brands jump on board pumpking flavor trend with innovative menu items.
Beyond Pumpkin
Pumpkin has long reigned as king of the fall, but this year, limited-service brands are not just adding a pumpkin pastry and calling it a season. Instead, several quick-service and fast-casual concepts introduced non-pumpkin products and innovative spins on the pumpkin flavor, while also launching...
Fast food giant Burger King stirred up controversy with purchase of Canada brand Tim Hortons.
Burger King’s Big Move
In a move that shook the fast-food industry earlier this week, Burger King announced its official merger with Canadian coffee-and-doughnuts concept Tim Hortons. The new company, to be headquartered in Canada, will be the third-largest quick-service company in the world, with more than 18,000...