Quick service brands use online ordering programs to speed up customer experience.
Outside Insights
Forty years since the first McDonald’s drive thru was created near a military base in Arizona in 1975, drive-thru and fast-food restaurants have come to dominate the American restaurant industry. With 75 percent of restaurant industry transactions consumed off-premise, drive thru is a perfect fit...
Los Angeles quick service brand serves premium tacos with innovative flavors.
Emerging Concepts
Amid thousands of Los Angeles–area taco shops sits Mondo Taco, a three-year-old eatery dishing up 34 eclectic tacos and a mission to redefine the taco experience. Starting with homemade tortillas, the 1,250-square-foot outlet in Santa Monica features a menu cleverly divided into three categories:...
Quick service brands update their point of sales stations with technology advancements.
Outside Insights
Sure, you may be able to accept credit cards on your smartphone. But can that reader actually help you run your quick-service restaurant or food-truck business after the swipe? In early 2014, the owners of Atlanta-based food truck Happy Belly Curbside Kitchen realized they needed more functionality...
Quick service company Yum Brands invests in sustainable global restaurants.
Web Exclusive
Yum! Brands Inc. recently released its 2014 Corporate Social Responsibility (CSR) Report, detailing the company’s progress in four areas: food, people, the community, and the environment. The Louisville, Kentucky–based parent company of Taco Bell, KFC, and Pizza Hut shared the progress it has made...
Industry News
Boosting sales as much as 10 to 15 percent is a breeze—at least it was for Mama Fu’s following the launch of its branded delivery fleet. In December, the Asian fast casual kicked off its new delivery program at corporate-owned stores in Austin, Waco, Houston, Georgetown, and Braunfels, Texas, as...
Industry News
The preference for premium products may be increasing among consumers, but that demand does not necessarily correlate with the quality for certain ingredients, including Italian hard cheeses. According to Arthur Schuman Inc. (ASI), 20 percent of the 463 million pounds of Italian hard cheeses, such...
Quick service restaurant operators learn best practices at annual NRA Show in Chicago.
Special Report
Saturday, May 16 Sunday, May 17 Monday, May 18 Tuesday, May 19 Showcasing the NRAEF   Each year, roughly 60,000 restaurant professionals descend on Chicago’s McCormick Place to learn, eat, drink, and talk shop. That event—the National Restaurant Association (NRA) Show—has become the industry’s...
Quick service operators spend more in expenditures in stronger market environment.
Finance
Things are looking up for capital spending in the quick-service and fast-casual sectors. A long spell of wariness is finally lifting as more operators look to invest capital in remodels, new equipment, and other improvements. Among the brands taking advantage of favorable market conditions and...
Fast casual healthy eating brand grows with fresh and nutritious food.
Eleven years ago, Matthew Corrin could be found ducking into GNC stores to order smoothies on a regular basis.
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.
QSR donut concept franchise owner uses leadership skills gained on Mt Everest.
Jeff Gottfurcht summited Mount Everest on May 14, 2011, at 6:10 A.M.
QSR brands partner with equity firms to finance restaurant unit growth.
Equity relationships are intended to be mutually beneficial, with the brands and their private equity (PE) partners both contributing—and both reaping the rewards. But brands may not know what to expect from the partnership as it matures.
QSR brands celebrate important anniversaries with promotions and new campaigns.
75: KFC’s Original RecipeColonel Harland Sanders may have opened his original restaurant, Sanders Court & Café, in 1930, and the Kentucky Fried Chicken franchise may have formally launched in 1952.
QSR brands plate fresh and natural ingredients to improve health and nutrition.
Fresh has become a mantra of the restaurant industry these days, and there’s nothing that conveys fresh better than using raw items, particularly fruits and vegetables.