June 19, 2013
Industry News

Whether you’re experiencing a case of spring fever or have been counting down the days awaiting the calendar’s “official” first day of spring, Burger King is ready to turn up the heat and celebrate the season with the new Burger Fest menu.  Burger King Worldwide unveiled a lineup of 12 menu items, ranging...

Marc Halperin: Resident F&B Expert

Menu-development professionals for fast-food chains have probably watched enviously as some of their fast-casual competitors have unveiled salads that are both too elaborate and too expensive to replicate at their concepts.

Growth

Steven Chan’s business was at a crossroads last year. His Atlanta-based fast casual Tin Drum AsiaCafé launched in 2000, sold its first franchise in 2001, and was growing slowly due to Chan’s determination to keep it debt-free. At the beginning of 2012, Tin Drum had 10 franchises in Georgia and Alabama that highlighted its...

Operations

Everyone loves a party, especially when it’s hosted by their favorite restaurant brand. With in-store events, quick-service and fast-casual brands from every corner of the industry can drive traffic into stores, while also ensuring future revenue increases and guest loyalty by letting customers in on free or discounted products.

Industry News

Burger King made waves in 2012 when it overhauled its marketing and menu items in an effort to compete more directly with competitors like McDonald’s and Wendy’s. Turns out the brand wasn’t done with its evolution. In the last month, Burger King has refreshed its menu even further, a move that has included a new coffee...

Industry News

It's NCAA playoff season, and everyone’s got basketball fever--including California Tortilla. This year, the fast casual chain invites customers to get in on the action with the first annual Elito 8 Tournament: it’s up to Cal Tort fans to determine the next limited time offer, as eight possible menu items go head-to-head...

Outside Insights

In 2012, consumer foot traffic in quick serves remained static during the three main dayparts. While the industry could be helped by an improving economy in 2013 and beyond, operators will benefit if they are able to increase sales between dayparts, which can be accomplished by establishing a robust snacking program.

Industry News

Auntie Anne’s Pretzels the 1,330-unit franchise made famous by its fresh, hand-rolled treats, entered its 25 th country earlier this year after opening a milestone unit in Ho Chi Minh City, Vietnam. The opening signifies the execution of a master franchise agreement with K&H Vietnam Co. to open 30 units in the country...

Fast casual brands attract customers with alcoholic beverage programs
Buying into Booze

Fast-casual restaurants were once able to claim premium food, modern décor, and all-around upscale service as hallmarks of their category. But with more quick-service chains retooling in those areas to compete for post-recession consumers, fast casuals have been left to search for new ways to...

A Wing Zone franchisee changed his cooking equipment to get better results.
The Transformational Franchisee

Army and Air Force foodservice provider The Exchange has been serving U.S. military families since 1895 with meals in cafeteria lines and snack bars. It wasn’t until 1985, however, that it first signed a license agreement with a name-brand food franchisee—at the time, Burger King.

Five to Seven will invest in healthy and sustainble fast food brands globally.
Good Food for All

Five to Seven, a new restaurant funding initiative launched in May by foodservice industry veterans Brad Blum and John Vincent, has goodness at its core and as its goal. “Good food for the planet” is the initiative’s tagline, as Blum and Vincent want “good food”...

New fast food brands like Live Basil first start as innovative business ideas.
Birth of a Brand

It always starts with a simple idea.

For Brian Bailey at Ichor Restaurant Group, it began with the idea that Ohioans needed better barbecue. Six years after that idea initially took hold, Old Carolina Barbecue opened the doors to its first unit, in Canton, Ohio. The company later opened...

Operators must protect their quick serve business from credit card fraud.
How to Prevent Credit Card Fraud

Every merchant that accepts credit and debit cards is required to be compliant with the Payment Card Industry (PCI) Data Security Standards (DSS), whose next set of standards will be released in October 2013. Yet despite these compliance requirements, the food and beverage industry had the...

McAlisters Deli franchisee says casual dining experience helps in quick service.
What You Can Learn from Casual Dining

David Blackburn has been in the foodservice business his entire adult life. Since 1979, the McAlister’s Deli franchisee has cataloged more than 25 years of experience in the casual-dining sector, spending 16 of those as regional vice president of operations at O’Charley’s....

A new tool from GS1 U.S. will help operators protect their food safety.
Cracking the Food Safety Code

For years, barcode technology has been commonplace in the retail sector, where it’s used to gather information about products, sales, and even consumer trends at various transaction points. But now, due to a major standardization initiative and broadening food-safety concerns, the same...

Corner Bakery's new menu items use fresh ingredients to offer premium quality.
The Corner of Innovation

In a push to distinguish itself from growing competition in the fast-casual bakery-café space, Corner Bakery Café is doubling down on menu innovation.

The 22-year-old, Dallas-based chain recently leveraged its high-quality kitchen equipment and capabilities, as well as more than 40 fresh...

The Boston Fire Department was treated to free meals at Firehouse Subs.
Nurturing Boston

As soon as he learned about the April 15th Boston bombings, Dave Tucci, the New England area representative for Firehouse Subs’ DMA, called the Firehouse franchisee closest to the bombings.

Tucci was relieved to find out that all employees at Firehouse’s Copley Square location...