May 25, 2013
Industry News

Quail Digital, a wireless headset communication specialist, has extended the bandwidth on its Q Pro 5 drive-thru system. The system now operates on the new CATiQ dect 6 standard, which increases bandwidth from 8KHz to 16KHz. The development has improved audio quality between the wireless headsets, and between the headsets and the order...

Read Full Story // read more about: Drive Thru, Equipment
Industry News

As social media has permanently changed companies’ communication and marketing practices, it has become increasingly important for brands to hire a social media guru who can manage multiple social media platforms in a professional, yet engaging way. And that’s exactly who Pizza Hut is seeking for its new social media...

Industry News

It’s one thing to revitalize a menu, upgrade unit décor, or take on a new marketing platform. But changing consumers’ perception of a brand entirely is a completely different story, and it’s one Tropical Smoothie Café is trying to tell. The 335-plus-unit chain used to be known as a real fruit smoothie–only...

Industry News

The Uncle Ben’s Brand introduces its improved Uncle Ben's Original Converted Brand Rice, delivering noticeably better taste, texture, and overall performance. As America’s number one brand, Uncle Ben's ensures the highest quality from start to finish. This includes the careful selection of its rice, using fewer than...

Industry News

Rita’s Italian Ice, the nation’s largest Italian Ice concept with over 625 outlets in 19 states, announces Lazaro Arbos, a Treat Team Member from Rita’s outlet in Naples, Florida, was chosen as a Top 20 finalist by American Idol 2013 (Season 12). Arbos earned a coveted spot on the popular singing competition’s Top...

Industry News

Quick-service sushi concepts, from How Do You Roll? to Yo! Sushi, have taken off in the U.S., with Americans’ increasingly adventurous palates driving growth. And Genji Sushi, which first opened its doors in Philadelphia in 1997, is a quiet leader in the category, with 165 units. But Genji has a trick up its sleeve that’s...

Industry News

US Foods introduced its new spring product line featuring regional favorites from across America. Taking diners on a culinary road trip across the country, the offerings include new burger items from famed New York butcher Pat LaFrieda; baked beans and bacon made with Kentucky bourbon; and a new twist on an American favorite, apple pie...

Industry News

Just in time to help guests snap out of their long winter daze, Corner Bakery Cafe will debut the newest member of its signature grilled panini lineup, the Turkey Monterey Panini.

Superfoods like whole grains and oatmeal offer healthy menu alternative.
The Other Side of Super

Superfoods have swept the culinary world into a frenzy, enticing consumers with a taste of the exotic and courting them with nutrition and functionality, to the point where restaurants across the country are trying to stake a claim in this fledgling movement.

Quick-service restaurants are...

Corner Bakery's new menu items use fresh ingredients to offer premium quality.
The Corner of Innovation

In a push to distinguish itself from growing competition in the fast-casual bakery-café space, Corner Bakery Café is doubling down on menu innovation.

The 22-year-old, Dallas-based chain recently leveraged its high-quality kitchen equipment and capabilities, as well as more than 40 fresh...

The Boston Fire Department was treated to free meals at Firehouse Subs.
Nurturing Boston

As soon as he learned about the April 15th Boston bombings, Dave Tucci, the New England area representative for Firehouse Subs’ DMA, called the Firehouse franchisee closest to the bombings.

Tucci was relieved to find out that all employees at Firehouse’s Copley Square location...

Women leaders like Flatbread Grill's owners successfully launch new brands.
Cleared for Launch

Starting any business can be a difficult prospect, but in an industry where men have historically outnumbered women, the roadblocks to doing so can be even more challenging when you’re female.

For many female foodservice entrepreneurs, being taken seriously as a business owner is...

Innovations like the Marinara Tower were featured on the NRA Show floor.
Recapping the NRA Show

As the lights went out on the National Restaurant Association’s Restaurant, Hotel-Motel Show (NRA Show) in Chicago on Tuesday, there was plenty to consider about the future of the industry.

The show featured no shortage of technological advancements, not just in computing hardware...

Operators must protect their quick serve business from credit card fraud.
How to Prevent Credit Card Fraud

Every merchant that accepts credit and debit cards is required to be compliant with the Payment Card Industry (PCI) Data Security Standards (DSS), whose next set of standards will be released in October 2013. Yet despite these compliance requirements, the food and beverage industry had the...

Fast casual brands attract customers with alcoholic beverage programs
Buying into Booze

Fast-casual restaurants were once able to claim premium food, modern décor, and all-around upscale service as hallmarks of their category. But with more quick-service chains retooling in those areas to compete for post-recession consumers, fast casuals have been left to search for new ways to...

McAlisters Deli franchisee says casual dining experience helps in quick service.
What You Can Learn from Casual Dining

David Blackburn has been in the foodservice business his entire adult life. Since 1979, the McAlister’s Deli franchisee has cataloged more than 25 years of experience in the casual-dining sector, spending 16 of those as regional vice president of operations at O’Charley’s....

 
Industry News

McDonald's Corporation announces that Jeff Stratton, currently global chief restaurant officer, will succeed Jan Fields as president of McDonald's USA, effective December 1. Fields will be leaving after more than 35 years with the company.

Industry News

Residents of Danville, California, now have a new go-to, deli-inspired restaurant serving up big, made-to-order sandwiches stuffed with the freshest ingredients.

Togo’s Eateries, Inc., a “West Coast Original” since 1971, announced the opening of its newest restaurant located in the Town and Country Plaza in Danville.

Industry News

Zaxby’s announces an “indescribably good” promotion of Stephanie P. Gamble (née Struble) to vice president of brand development for Zaxby’s Franchising, Inc. (ZFI). Gamble has played an integral role in the development of many of Zaxby’s award-winning signature menu items that have added to the brand’s success. In her newly appointed position, Gamble will oversee the strategies and developments of the menu, systems, and applications of the Zaxby’s brand.

Industry News

New officers were elected by the Board of Directors of the International Foodservice Editorial Conference (IFEC) during the association’s annual conference in Nashville, Tennessee, November 5-7. Officers serve one-year terms.

Industry News

Food News Media, publisher of QSR magazine and the newly introduced FSR magazine, which covers the full-service restaurant sector, will roll out its “Year of Women in Foodservice” initiative across both brands in 2013. Ellen Koteff, special projects editor of Food News Media, will serve as ambassador for this program.

The new platform will feature women in all aspects of foodservice: executive ranks, middle management, owner/operators, franchisees, and front and back of the house, as well as from the supplier community.

Industry News

Haliburton International Foods Inc., and its Select Store Brands division, a leading manufacturer of food products, announces the hiring of Shirley Li as research and development project manager. Shirley has enjoyed a successful career in cross-functional food product and process development with more than 20 years of proven success in creating innovative food products. Shirley has worked most recently for such well-known companies as Ventura Foods, Dunkin Brands, Allied Domecq, and Baskin Robbins.

Industry News

Blaze Pizza, a pioneer in the fast-casual artisan pizza category, announces the appointment of Carolyne Canady as vice president of franchise sales. In this role, Canady is responsible for franchise recruitment and developing and implementing expansion plans, including bringing Blaze Pizza franchises to major markets such as Los Angeles, Boston, Miami, and San Francisco.

Franchising

This is not the 1950s. Women aren’t confined to the home, cooking, cleaning, and caring for the kids (unless they want to, of course), nor can they only find work as secretaries in a male-dominated corporate world. No, today, women have power: They can balance work and family life; they can excel in any profession; and, just like men, they can own their own businesses.