Celebrity chef Jamie Oliver and Chipotle CEO Steve Ells dress as processed foods
Industry News
With Halloween approaching, it is hard to say who is more excited: kids eager to go trick-or-treating or businesses looking to explore frighteningly creative marketing strategies. In the restaurant industry, which has a natural tie-in to the food-centric, sugar-fueled occasion, many companies are...
Sharon Olson's month-long diet of only fast food turned up some interesting insi
Industry News
*/ Five years ago, Supersize Me was becoming a mini cult classic based on what I thought was a ridiculous premise. Why would someone change their lifestyle to eliminate exercise, eat at only one restaurant, unequivocally take instructions from an order taker, and intentionally damage their health...
Wendys updated breakfast menu includes new breakfast sandwiches.
Industry News
In an effort to grab a share of the fast-growing morning daypart, Wendy’s launched a new breakfast menu in three test markets and part of a fourth. The nation’s No. 3 burger chain, which has operational headquarters in suburban Columbus, Ohio, is gauging customer sentiment for a quartet of...
By opening new locations on university and college campuses, Red Mango is reachi
Industry News
With the Fall 2010 college semester well under way, frozen yogurt and smoothie brand Red Mango is implementing a back-to-school program. The Dallas-based company, which originated in South Korea and has 80 U.S. stores, ramped up its openings on college campuses as part of a strategy to capitalize...
A range of microbrews and burgers are available at the Blazing Onion chain.
Emerging Concepts
Every time David Jones opens a Blazing Onion Burger Company, the bar grows. Jones, CEO of the Pacific Northwest gourmet burger chain he founded with his wife, Lorri, says he is still searching for the right hybrid of fast-casual restaurant and full-service bar. In 2007, the first Blazing Onion...
Freebirds World Burrito offers burritos, nachos, and tacos, as well as an assort
Emerging Concepts
freebirds.m4v
Freebirds World Burrito relies on a long list of ingredients and a modern atmosphere to bring customers through the door. Offering beer and wine just helps “eliminate the veto vote,” says the chain’s president, Bryan Lockwood. “If a group of people is discussing where to eat, the veto vote is the...
A selection of wines can accompany Nanoosh's Greek-inspired dishes.
Emerging Concepts
David Kostman, founder of Nanoosh Mediterranean Hummus Bars & Counters, says his goal is to have people walk out of his four New York City restaurants saying they experienced great food and great ambiance, and that the check wasn’t very high. Offering an affordable selection of organic wines...
Beer and wine choices at quick serves are high in demand from consumers, and the
Marc Halperin: Resident F&B Expert
Beer and wine on traditional, family-oriented quick-serve menus? What, sir, have you been drinking? Admittedly, some of the issues standing between quick serves and beer and wine sales are daunting. There are liability concerns—particularly when one considers that many restaurant employees aren’t...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick service restaurant Bojangles serves indulgent Southern food like chicken biscuits.
It’s Bo Time
Charlotte, North Carolina–based Bojangles’ may fall into the chicken quick-service category, but as any executive, operator, employee, or loyal fan will tell you, it’s all about the biscuit. And for good reason: The item is included or featured in nearly 80 of the brand’s menu items, a fact that...
Fresh Bread
Bread may be the staff of life, but it’s really pretty basic: flour, water, yeast, and salt, or some sort of substitute for the latter two. However, the way these items are combined, as well as other ingredients that are added, can make a huge difference in taste and texture, as quick-service...
Fast Track to Fresh
Capitalizing on consumer demand for healthy options, Jamba Juice accelerated the rollout of its new fresh-squeezed juicing platform, completing the nationwide expansion by June 2, several months ahead of schedule. To ensure optimal freshness, Jamba Juice enhanced its supply chain to minimize food...
Quick service restaurant franchisees prepare FDDs with unit economics in mind.
Prospering Over the Long Term
For years, the two most important words in franchising—for both franchisors and franchisees—have been unit economics. The success or failure of a franchise concept can pivot off of how well unit economics are tracked, managed, and improved. Yet many franchisors and franchisees alike pay inadequate...
Fast food brands like Auntie Annes redesign store interior to draw new consumers.
Closed for Renovation
Restaurant redesigns and renovations are a big undertaking for quick-serve brands and often involve a certain level of risk. But renovations are also increasingly appealing for operators looking to improve their store design and environment and the financial benefits that might come with it....
Quick service restaurants like Arbys launch charity events to raise money and awareness.
Fighting Hunger, One State at a Time
When Arby’s Hungry for Happiness mobile tour pulls into town, people notice. It’s hard to miss the fire-engine red semi truck and trailer emblazoned with a beaming young girl enchanted by a bite of giant watermelon. But the rolling outfit, on the streets in partnership with Share Our Strength’s No...