The government is arresting illegal immigrants found working in fast food.
Industry News
Recent government crackdowns on Chipotle and Pei Wei that forced both concepts to at least temporarily close locations have reminded restaurant operators that the government is taking illegal immigration very seriously. The two incidents, in which illegal immigrants were found to be in each quick...
Dine America Agenda
Industry News
Dine America, the annual “Executive Idea Exchange” for leaders in the restaurant and foodservice sectors, released the agenda for its 2011 conference. The conference will take place October 9-11, 2011, at the Intercontinental Buckhead in Atlanta. The conference schedule includes keynote addresses,...
David and Camille Rutkauskas have built BBI into a global portfolio of brands.
Growth
David Rutkauskas was fresh out of college when he decided to help his father fulfill his dream of opening a deli in Tulsa, Oklahoma. The Health Deli, which opened on the base floor of an office building in 1987, became a family affair, with Rutkauskas and his parents all pitching in to shop...
Industry News
Lawmakers and restaurant leaders gathered today at the National Restaurant Association’s Public Affairs Conference in Washington, D.C., to discuss pressing legislative issues affecting the industry. Leading the day’s agenda was a focus on health care repeal. “We want them [employees] to have access...
Football Hall of Famer Troy Aikman is a spokesman for Wingstop.
Industry News
Billionaire owners, millionaire players, an increasingly disenchanted fan base, mounds of legal speak, and segments of the quick-service industry wondering what it all might mean to their bottom line—it’s a recipe for a dish many restaurant brands would rather not make. The National Football League...
Rochelle Johnson and Nick Hawthorne-Johnson at the opening of The Cookery.
Industry News
The still-struggling economy is stifling the business aspirations of would-be entrepreneurs who do not have the access to capital necessary to get an operation up and running. This is especially true in the quick-serve industry, where the costs of leasing a space and building out a kitchen can be...
Industry News
Seattle’s Best Coffee, following in its recently announced tagline to be “Anywhere Great Coffee is Needed,” announced that it is providing support to nonprofit organizations in the form of coffee—and a $5,000 donation. The brand recently launched its “Brew-lanthropy Project,” an effort to reward...
The BP oil spill in the Gulf emptied beaches and scared seafood consumers.
Sustainability
There is a constant murmur during the July 27, 2010, Congressional hearing before the Committee on Energy and Commerce. As politicians shuffle in and out from their burgundy leather seats, Ken Feinberg, made famous for distributing insurance claims to 9/11 victims and their families, stays still,...
Quick service restaurant executives run charity effort to raise funds for cancer research.
A Personal Connection
When Lori Newcomb found out she had stage III ovarian cancer last year, she made it her mission to learn more about the disease and help other women fighting the same battle. She sat down with her husband, Chris Newcomb, cofounder and CEO of Southern quick-service chain Newk’s Eatery, and together...
10 Challenges for Fast-Casual Leaders
While the fast-casual category continues to be the fastest-growing industry sector, the road in 2015 will be bumpy. We will see constant change and challenges around every corner. For industry leaders, there are issues that will keep even the most seasoned executive awake at night.  Here is my top...
More Wall Street investors look to buy stock in fast casual and quick service concepts.
The Push for Public
When fast-casual chain Zoës Kitchen Inc. debuted on the New York Stock Exchange last April, the Plano, Texas–based Mediterranean-style eatery recorded its initial public offering at $87.5 million. Satisfying an investor appetite for investments within the trendy fast-casual space, Zoës’ strong...
The One-Stop Shop
Convenience stores are increasingly taking a larger slice out of the quick-serve pie with fresh food offerings. It’s become such a lucrative business for C-stores that Sheetz, the Pennsylvania-based C-store chain that this week opened its 500th location, is planning stores designed more as fast...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick service brands can use big data to plan strategic growth.
Data: The Most Important Ingredient
Selling food for profit dates back to the evolution of human society itself: from outside eateries in ancient Rome and China to the evolution of fine dining in France to the mushrooming of the fast-food industry, drive thru, and takeaway inns in the last decade. Restaurants have changed along with...