Industry News
Yum! Brands signed definitive agreements to sell Long John Silver’s, Inc. and A&W Restaurants, Inc. to two separate buyers led by key franchisee leaders. Both sales are subject to customary closing conditions. “We are pleased to announce that we have identified strategic buyers who are...
Industry News
Research proves that as unemployment rises, so does coupon use. But for operators who think slapping a coupon on Facebook counts as social media, Erika Brookes and Jason Poinsette, panelists at this year’s Dine America conference, have a few tips to enhance their game. Brookes is vice president of...
Taco Bell targets Millennials with off beat advertising.
Web Exclusive
As the vanguard of the Internet Age, Generation Y—the Millennial Generation—has been cast as a paradigm-busting demographic that requires businesses and marketing strategists to rethink everything. But a recent study on Millennials finds that the demographic may be more similar to (and influenced...
Industry News
A blockbuster trade was made official when football star running back Reggie Bush was traded for a $10 pizza in a new ad from Pizza Hut. The new spot heralds the return of the $10 Any pizza deal from Pizza Hut: any size, any crust, any toppings for just $10. "With taste and value that crush the...
Read Full Story // read more about: Pizza, Pizza Hut, Promotions
Industry News
Sprint and Google are launching the Google Wallet today to all Nexus S 4G customers, an app that enables consumers to transform their phones into their wallets and make purchases with a simple tap. QSR first reported on the creation of the Google Wallet in June, explaining how the service lets...
Read Full Story // read more about: Ordering, Subway
Industry News
Al Hodges, a 30-year foodservice executive, has been appointed vice president of operations at Fazoli’s. Hodges joins the company from Dunkin’ Brands, where he was regional vice president, responsible for more than 4,000 restaurants. In his new position, Hodges will oversee all company and...
Industry News
Quick serves are usually quick to embrace trends. In the last few years there have been food-truck roll outs, low-calorie menu items, and, of course, cupcakes. Now, at least two chains are tapping into another hot trend: local art. In February, the Coffee Bean & Tea Leaf (CBTL) launched a new...
Google executives share five tips that will help every restaurant operator.
Executive Insights
Facebook may be the online hub that dominates headlines and most of consumers’ personal time, but there’s no denying that Google remains the king of the Internet and the No. 1 website in the world. So when Google speaks, people should listen—and speak Google did, to QSR about the restaurant...
Crises like inappropriate employee behavior could hurt a brand in the long run.
Ask any quick-serve operator who’s been through a crisis. He will be able to tell you the exact date, time, and day of the week the fate of his concept came under attack.
QSR brands launch new delivery programs to expand business opportunities.
Q: Should our restaurant offer delivery service?A: These days, everyone seems to be doing delivery, right? Starbucks, Chipotle, McDonald’s, and Taco Bell are some of the big chains that have recently announced tests or rollouts of delivery service.
Fast food brands discover restaurant design can affect customer behavior.
A study sponsored by CKE brand Hardee’s revealed a correlation between a restaurant’s interior design and its customers’ healthy dining habits.While the study, “Music & Light,” was conducted at Cornell University’s Food and Brand lab in Ithaca, New York, in 20
QSR operators work to make higher wages effective in restaurant operation.
The minimum wage is on the mind of most quick-service operators today, especially as many states and cities pass regulations that bump the minimum wage upward.But when Moo Cluck Moo founder Brian Parker and his team first sat down to discuss employee pay, he says, the minimum wage wasn’t even
QSR donut concept franchise owner uses leadership skills gained on Mt Everest.
Jeff Gottfurcht summited Mount Everest on May 14, 2011, at 6:10 A.M.
QSR restaurant concepts streamline unit design to better manage customer traffic.
Operators are often looking to improve their store throughput, or the efficiency with which they get customers through the restaurant.