Disagreement among executives can be good for a business.
Executive Insights
Jim Amos Jr., CEO of frozen dessert concept Tasti D-Lite, does exactly one thing to discourage conflict among members of his c-suite: nothing. “There is no progress without disagreement,” Amos says. “As long as there’s no extreme fear of failure, people will dig in and state their opinions. Then...
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Cold Stone is adding frozen yogurt to its offerings in 2011.
Industry News
Cold Stone Creamery president Dan Beem will tell you that 2010 treated the company pretty well. “We had our best October in about four years,” he says. “If you look at our year overall, we’re trending much better than the industry.” In an attempt to replicate that success in the coming months, Cold...
Subway offers a healthy alternative for kid customers.
Health
Kids’ menus have come a long way from the days when they were little more than sandwiches, soft drinks, and small fries for the small fries. As parents increasingly seek out food that is healthful and nutritious for their children, particularly in light of America’s growing childhood-obesity crisis...
The Souplantation Express unit trades buffet style for a prep station.
Industry News
Known for its buffet offering of salads and soups within large dining rooms, Souplantation is opening an Express prototype of its concept that the company hopes can deliver the brand to new markets and nontraditional locations. Michael Mack, CEO of Souplantation parent company Garden Fresh...
Critics and customers each have opinions about what the right portion size is
Health
In 2004, filmmaker Morgan Spurlock released a documentary, Super Size Me, that made waves across the foodservice sector and among American consumers. By eating nothing but McDonald’s food for 30 days and ordering the Super Sized version of a meal each time it was offered, Spurlock documented the...
The FDA has been given more power by the government to oversee food supply.
Industry News
After a long and tortuous legislative journey, the FDA Modernization Act, a fundamental recalibration of the nation’s food safety system, has finally passed Congress and was signed by President Obama on January 4. In amending the Federal Food, Drug and Cosmetic Act of 1938, the Modernization Act...
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Forty markets around the U.S. are best for quick-serve expansion.
Growth
Watch: Buffalo Tops Growth 40 List Sitting on the edge of the U.S.-Canadian border and taking a backseat to another, more cosmopolitan, Empire State city, Buffalo, New York, often falls into the background. The city’s beloved NFL team plays the occasional home game in Toronto, its intense winters...
Growth
Please enable javascript in order to view this video. For many, Buffalo fails the eye test. It seems a city lumbering along in the 21st century and a spot on the U.S. landscape few would peg for growth, let alone label an urban metropolis poised to welcome quick-service restaurants. Take a...
Quick service operators can make money through market based pricing strategies.
The Cost of Outdated Pricing Strategies: Part 3
Editor’s Note: This is the third in a series on pricing strategies within the quick-service restaurant industry. Click here to read part one, and here to read part two. Hello again QSR readers! Before we dig into another alternative pricing strategy, we want to take a moment to look back at where...
Quick serve chicken chain rolls out coffee that benefits bean growers.
Morning Jolt
Chick-fil-A joined the breakfast innovation bandwagon with a renewed commitment to offering better coffee. And the chicken chain took the initiative one step further by partnering with a network of specialty coffee farmers in Central America known as THRIVE. The handpicked, proprietary coffee blend...
Quick service companies encourage workers to give back to community.
Team Players
Quick-service executives have the capacity to do a lot of good outside just filling customer bellies with tasty food. Many choose to rally their loyal consumers behind a cause, creating fundraising opportunities and spreading awareness. Others go the extra mile to rally their own corporate team and...
Quick service operators can make money through market based pricing strategies.
The Cost of Outdated Pricing Strategies: Part 3
Editor’s Note: This is the third in a series on pricing strategies within the quick-service restaurant industry. Click here to read part one, and here to read part two. Hello again QSR readers! Before we dig into another alternative pricing strategy, we want to take a moment to look back at where...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Health and Nutrition: The State of the Industry
It’s an oft-cited statistic: One in four Americans eats at a fast-food establishment each day—that’s nearly 79 million consumers, considering the latest national population data from the U.S. Census Bureau. And depending on one’s definition of “fast food,” that number could edge higher for the...
Quick service concepts with breakfast focus offer more menu items for lunch day part.
Taking a Bite Out of Lunch
As the only daypart with marked growth in the limited-service industry, the breakfast business is hot. It seems that every week brings more news of morning daypart expansion from this or that brand. Faced with this increased competition, those brands already built around coffee, bagels, doughnuts,...