According to a new report released by Franchise Business Review, Auntie Anne’s is No. 1 on the “Top 30 Food Franchises” list. One executive at Auntie Anne’s says an intense focus on supporting the people of the brand helps sustain strong satisfaction levels.
“Our focus is on our people because we...
1 From the full order of food and beverages to the utensils, provide the customer with everything he needs the first time. Frustrations arise when something is forgotten.
2 Mistakes happen; it’s inevitable. In the event of an inaccurate order, correct the error by embracing...
Taco Bell unveiled its latest Major League Baseball TV spot, featuring San Francisco Giants closer Brian Wilson, Sept. 6 during Game 5 of the American League Division Series.
Titled “Closer 2.0,” it was a follow-up to last year’s commercial with the Yankees’ Mariano Rivera and Joe Girardi, in which...
When Phil Friedman stepped down as CEO of McAlister’s Deli, a sandwich concept based in Ridgeland, Mississippi, that he grew from 30 to almost 300 locations during his 11-year tenure, many of his friends and colleagues assumed the 65-year-old industry veteran had retired.
“Most of the people were...
Whataburger is getting ready to launch its first new marketing campaign in nine years, one that focuses on what an executive says is the brand’s most important quality: its people.
Rich Scheffler, group director of marketing at Whataburger, says performance results were not to blame for rolling out...
Tech titan Steve Jobs, who died yesterday at the age of 56, didn’t just revolutionize the world of computers.
As co-founder of Apple Inc, Jobs created a range of signature products that were simply designed and easy to use. His innovations have flooded the last several decades of pop culture and...
Food manufacturers looking for a leg up on their competition in this bleak economy can be more active in educating and supporting the operators they serve.
This was the prevailing theme at the International Foodservice Manufacturers Association (IFMA) 40th Annual Forecast and Outlook Seminar held...
Food News Media, parent of QSR and sister publication RMGTmagazine.com, debuts a new series of newscasts, Fresh Bytes, designed to get you up to date on all of the latest industry news. Stay tuned to QSRmagazine.com and RMGTmagazine.com for future installments of Fresh Bytes, and click here to view...
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