Industry News
Sprint and Google are launching the Google Wallet today to all Nexus S 4G customers, an app that enables consumers to transform their phones into their wallets and make purchases with a simple tap. QSR first reported on the creation of the Google Wallet in June, explaining how the service lets...
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Industry News
Al Hodges, a 30-year foodservice executive, has been appointed vice president of operations at Fazoli’s. Hodges joins the company from Dunkin’ Brands, where he was regional vice president, responsible for more than 4,000 restaurants. In his new position, Hodges will oversee all company and...
Industry News
Quick serves are usually quick to embrace trends. In the last few years there have been food-truck roll outs, low-calorie menu items, and, of course, cupcakes. Now, at least two chains are tapping into another hot trend: local art. In February, the Coffee Bean & Tea Leaf (CBTL) launched a new...
Google executives share five tips that will help every restaurant operator.
Executive Insights
Facebook may be the online hub that dominates headlines and most of consumers’ personal time, but there’s no denying that Google remains the king of the Internet and the No. 1 website in the world. So when Google speaks, people should listen—and speak Google did, to QSR about the restaurant...
Industry News
Pizza Inn is rolling out a new fast-casual concept, Pie Five Pizza Co., to appeal to an upscale, urban demographic by creating fresh, made-to-order pies in less than five minutes. Company executives are hoping that Pie Five, which debuted in Fort Worth, Texas, in June and joins Pizza Inn Express as...
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Industry News
With the better-burger category taking off in the U.S., and with its place solidified as one of the top players in the category, Smashburger announced its first deals for international units. Development agreements were signed that will take the Denver-based chain to Saudi Arabia, Bahrain, and...
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Its Happy Meal helped McDonald's perform well in the Zagat survey.
Web Exclusive
With the 63rd annual Emmys slated for Sunday, it seems appropriate that the quick-serve industry also celebrate its top awards—from Zagat.   This year’s results of the National Fast Food Restaurant Survey showed that several quick-serve categories are becoming increasingly competitive and that...
Industry News
Though it still has not committed to entering the mega market that is California, Dunkin’ Donuts announced that it is rebuffing its Westward march by opening several new markets for franchising. The new markets include Denver and Colorado Springs, Colorado; Houston and Waco, Texas; Lincoln and...
QSR brands must adapt new technology tools to improve business potential.
Every day, entrepreneurs dream up new ways to “disrupt” so-called “legacy” businesses like quick-service restaurants.
QSR brands remove antibiotic chemicals from menu items to make healthy.
More limited-service operators are phasing out food products from animals treated with nontherapeutic antibiotics and hormones as consumers air concerns over the human and animal welfare impact of such practices.
Start up technology entrepreneurs use disruption method to change restaurant industry.
It was another late night last fall at the LivingSocial office in Washington, D.C., and Alan Clifford and Ian Costello were hungry.
QSR restaurant concepts streamline unit design to better manage customer traffic.
Operators are often looking to improve their store throughput, or the efficiency with which they get customers through the restaurant.
QSR donut concept franchise owner uses leadership skills gained on Mt Everest.
Jeff Gottfurcht summited Mount Everest on May 14, 2011, at 6:10 A.M.
Young QSR diners look for more premium and bold flavors like high quality seafood dishes.
Regular readers of this column know that for some years now, I’ve been dispensing suggestions on how quick-serve chains can do more to court millions of Millennials, aka members of Generation Y, whose adventurous palates, curious minds, and unconventional tastes have often made them elusive qu