Industry News
Lawrence “Doc” Cohen, a veteran of the franchise industry who first franchised Great American Cookies 32 years ago, became the first-ever franchisee inducted into the International Franchise Association’s (IFA) Hall of Fame. The award, which was presented to Cohen at the IFA’s annual convention...
SPIN! Neopolitan Pizza uses coupons to get customers into their stores when wint
Industry News
Since mid-December, seven major snow storms have hit states all over the U.S., from the Northeast to the West Coast and everywhere in between. This bleak weather “has literally dimmed the bulb on the restaurant business pretty much across the board,” says David Crane, CEO of BlueSky Local, a slow...
Nate Appleman
Industry News
Nate Appleman was working at A16 in San Francisco when, one day in early September, a man named Phil Petrilli decided to introduce himself to the chef. Appleman was a Rising Star Chef from the James Beard Foundation and a Food & Wine Best New Chef. Petrilli was a regional director for Chipotle...
Industry News
After a year and a half spent reinventing and marketing a new pizza recipe, Domino’s announced that it has revamped its chicken offerings and will sell them with the same dose of transparency that made its new pizza a big success. Domino’s spokesman Chris Brandon says the company’s new boneless...
Subway has partnered with several nonprofit organizations.
Growth
When the YWCA of Greater Pittsburgh opened a Nathan’s Famous restaurant within its downtown facility last fall, it marked two milestones for the quick-serve chain. Not only was it the first Nathan’s Famous store to open in Pittsburgh, but it was also the company’s first franchising venture with a...
&W, Long John Silver's didn't fit with the Yum! Brands plan.
Industry News
Back in mid-2002, optimism reigned at Tricon Global Restaurants, the predecessor to Yum! Brands.     The Louisville, Kentucky–based company had just purchased nearly 1,000 A&W restaurants and 1,200 Long John Silver’s units for $320 million, convinced that the recognizable names and...
Industry News
Lenny’s Sub Shop, a Memphis, Tennessee–based sandwich chain, launched a Facebook promotion on Monday that has so far tripled the company’s Facebook fan count. From February 14 to February 20, Lenny’s is offering a coupon for a free half-pound sub to all existing and new Facebook fans. Brent Alvord...
Renderings of the Fazoli's unit at a St. Louis Walmart Supercenter.
Industry News
Fazoli’s announced that as part of its growth strategy and push into nontraditional locations, it will open its first Walmart location on February 15.   The newest Fazoli’s will be christened with grand-opening and ribbon-cutting ceremonies at the Walmart Supercenter at 3270 Telegraph Road in St....
10 Challenges for Fast-Casual Leaders
While the fast-casual category continues to be the fastest-growing industry sector, the road in 2015 will be bumpy. We will see constant change and challenges around every corner. For industry leaders, there are issues that will keep even the most seasoned executive awake at night.  Here is my top...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
The top quick service restaurant brands from year 2014 served new menu items, technology, innovation.
2014’s Top Brand Stories
It’s that time of year. Time to look back and reflect upon the brand developments in quick service from the past year—from the surprising to the exciting and the defining—that seemed most important. Innovation and growth are a couple of the common themes among the top fast-food brand stories of...
Quick service restaurant executives run charity effort to raise funds for cancer research.
A Personal Connection
When Lori Newcomb found out she had stage III ovarian cancer last year, she made it her mission to learn more about the disease and help other women fighting the same battle. She sat down with her husband, Chris Newcomb, cofounder and CEO of Southern quick-service chain Newk’s Eatery, and together...
Quick service restaurant operators can survey equipment options at NAFEM Show.
2015 NAFEM Show Preview
THE Q&A We spoke with officials at the North American Association of Food Equipment Manufacturers about what attendees can expect from this year’s event. What is the purpose of the NAFEM Show? The NAFEM Show features foodservice equipment and supplies from 500-plus manufacturers. At the show,...
Quick service pizza restaurants roll out mobile apps and ordering tools.
Order’s Up
More than two decades ago, Pizza Hut sold its first pizza online—reportedly the first thing ever sold on the Internet. Ever since, the nation’s pizza chains have been leading the way in online sales innovation. And this year, that innovation is expected to continue as pizza brands fight off a stiff...