Bill Trefethen is the new CEO of Daphne’s Greek Cafe.
Executive Insights
Successful serial entrepreneur Bill Trefethen is the new CEO of Daphne’s Greek Café, a California fast-casual concept that he bought in bankruptcy last summer. Simply purchasing the company is not all Trefethen has in store for the 20-year-old Mediterranean concept, however. His rebranding efforts...
Some fast food CEOs pocket big money, but experts say it should fit for brand.
Human Resources
The recession forced many quick-serve companies to make staff and cost cutbacks. New research shows that salary compensation for executives also took a hit in the economic downturn, drawing to the spotlight the subject of what kind of compensation executives should be awarded in the first place....
Industry News
Atlanta-based fast casual Moe’s Southwest Grill recently unveiled a new prototype that it will roll out in new units this year. The changes made for the new prototype, though, are subtler than those made at most brands that revamp their concept and focus mostly on sustainability, efficiency, and a...
Saladworks franchisee Unmesh Patel.
Industry News
Saladworks recently opened its first North Carolina location with the help of a franchisee who hopes to preach the benefits of healthy food in barbecue country. Unmesh Patel opened his first of three planned Saladworks units on March 9 in the food court of The Streets at Southpoint mall in Durham...
Larry King helped open his first Original Brooklyn Water Bagel unit.
Industry News
Beverly Hills rolled out the red carpet for the March 17 grand-opening event of the West Coast’s first Original Brooklyn Water Bagel Co. store. The Boca Raton, Florida–based quick serve received a celebrity’s welcome not only for its proprietary equipment that re-creates Brooklyn water for its...
IEG chairman Lesa Ukman
Industry News
Jimmy John’s and NASCAR. McDonald’s and the Olympics. Taco Bell and Major League Baseball. Papa John’s and the National Football League. With consumers increasingly difficult to reach given the fragmented media landscape, sponsorship has inherited a more accepted and important role in corporations...
President Obama's health care reform bill is confusing quick serve operators.
Human Resources
While Democrats and Republicans battle over President Obama’s health care reform—a battle that intensified in January when U.S. District Judge Roger Vinson of Florida declared the reform unconstitutional—chain-store operators all over the country are struggling to figure out what they have to do...
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Gas prices are skyrocketing but restaurants have yet to feel the impact.
Industry News
Despite surging gas prices in the face of global disaster and conflict, restaurant operators across the U.S. are trying to stay focused on other challenges—even though gas prices have a slew of direct and indirect impacts on the restaurant business. “When we survey restaurant operators about what...
More Wall Street investors look to buy stock in fast casual and quick service concepts.
The Push for Public
When fast-casual chain Zoës Kitchen Inc. debuted on the New York Stock Exchange last April, the Plano, Texas–based Mediterranean-style eatery recorded its initial public offering at $87.5 million. Satisfying an investor appetite for investments within the trendy fast-casual space, Zoës’ strong...
10 Challenges for Fast-Casual Leaders
While the fast-casual category continues to be the fastest-growing industry sector, the road in 2015 will be bumpy. We will see constant change and challenges around every corner. For industry leaders, there are issues that will keep even the most seasoned executive awake at night.  Here is my top...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick service restaurant executives run charity effort to raise funds for cancer research.
A Personal Connection
When Lori Newcomb found out she had stage III ovarian cancer last year, she made it her mission to learn more about the disease and help other women fighting the same battle. She sat down with her husband, Chris Newcomb, cofounder and CEO of Southern quick-service chain Newk’s Eatery, and together...
Quick service brands can use big data to plan strategic growth.
Data: The Most Important Ingredient
Selling food for profit dates back to the evolution of human society itself: from outside eateries in ancient Rome and China to the evolution of fine dining in France to the mushrooming of the fast-food industry, drive thru, and takeaway inns in the last decade. Restaurants have changed along with...
The One-Stop Shop
Convenience stores are increasingly taking a larger slice out of the quick-serve pie with fresh food offerings. It’s become such a lucrative business for C-stores that Sheetz, the Pennsylvania-based C-store chain that this week opened its 500th location, is planning stores designed more as fast...