Industry News
Seattle’s Best Coffee has had a busy year. The coffee brand within the Starbucks portfolio has redesigned its logo and brand identity; rolled out a tiered system of coffee blends labeled simply Levels 1, 2, 3, 4, and 5; launched its first integrated advertising campaign, dubbed “Anywhere Great...
Quick serves are experimenting with upscale dishes.
Menu Innovations
There was a time when the only place you could find Black Angus beef on a menu was at some of the nation’s finest steakhouses. But these days, Angus burgers are served at McDonald’s, Back Yard Burgers, Carl’s Jr., Hardee’s, and Smashburger and are just one of many fine-dining menu items,...
iPic Entertainment offers sliders and other quality menu items at its theaters.
Industry News
Soda, popcorn, and candy have long been staples of the movie theater industry, but with ticket sales dropping and home-theater equipment improving, some cinema operations are expanding their foodservice options to appeal to more consumers. While the dinner-and-a-movie concept makes perfect sense to...
Pinkberry is offering to hand deliver its frozen yogurt as a Valentines gift.
Industry News
With Super Bowl XLV in the books and the Packers heading back to Green Bay victorious, marketing directors everywhere are turning their attention to another winter milestone: Valentine’s Day. From special products to ridiculous deliveries, a number of quick serves are rolling out promotional...
Food trucks serve city streets from coast to coast.
Competition
The day of the roach coach is dead. With their innovative flair, pop culture allure, and culinary exploits, food trucks have become one of the restaurant industry’s most en vogue, recession-thumping trends. Arriving as much from consumer interest as practical economic considerations, the street...
Chicken wing quick serves will especially be popular on Super Bowl Sunday.
Industry News
With Super Bowl XLV planned for this weekend, restaurants in the Dallas-Forth Worth metroplex are preparing themselves for an influx of people, money, and energy that should provide a lineman-sized boost to their bottom lines. The Big Game will be held at Cowboys Stadium in Arlington, Texas, on...
Michelle Obama’s Let’s Move campaign aims to solve childhood obesity.
Health
This month last year, First Lady Michelle Obama stood before a crowd of activists, journalists, government leaders, celebrities, and kids gathered in the State Dining Room of the White House to announce a campaign that will ultimately define her—and part of her husband’s—time in Washington, D.C....
Fast-casual Vapiano is popular for its fine-dining feel.
George Green: Fast-Casual Expert
I am often asked what I think are the hottest or best fast-casual concepts. I think it’s important to tackle that question from the consumer perspective first. Like many others in the industry, I love checking out the competition. Over the last several years, many colleagues and I have made a point...
Quick service restaurant executives run charity effort to raise funds for cancer research.
A Personal Connection
When Lori Newcomb found out she had stage III ovarian cancer last year, she made it her mission to learn more about the disease and help other women fighting the same battle. She sat down with her husband, Chris Newcomb, cofounder and CEO of Southern quick-service chain Newk’s Eatery, and together...
The top quick service restaurant brands from year 2014 served new menu items, technology, innovation.
2014’s Top Brand Stories
It’s that time of year. Time to look back and reflect upon the brand developments in quick service from the past year—from the surprising to the exciting and the defining—that seemed most important. Innovation and growth are a couple of the common themes among the top fast-food brand stories of...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick service pizza restaurants roll out mobile apps and ordering tools.
Order’s Up
More than two decades ago, Pizza Hut sold its first pizza online—reportedly the first thing ever sold on the Internet. Ever since, the nation’s pizza chains have been leading the way in online sales innovation. And this year, that innovation is expected to continue as pizza brands fight off a stiff...
Quick service restaurant operators can survey equipment options at NAFEM Show.
2015 NAFEM Show Preview
THE Q&A We spoke with officials at the North American Association of Food Equipment Manufacturers about what attendees can expect from this year’s event. What is the purpose of the NAFEM Show? The NAFEM Show features foodservice equipment and supplies from 500-plus manufacturers. At the show,...
10 Challenges for Fast-Casual Leaders
While the fast-casual category continues to be the fastest-growing industry sector, the road in 2015 will be bumpy. We will see constant change and challenges around every corner. For industry leaders, there are issues that will keep even the most seasoned executive awake at night.  Here is my top...