Protesters in favor of employee unions picket a Jimmy John's in Minneapolis.
In the Store
Jimmy John’s boasts more than 1,000 stores nationwide, claiming an army of sandwich makers and delivery drivers that matches that of most of America’s quick-service companies. Last fall, however, overwhelming attention zeroed in on just 10 units in the Minneapolis area. On October 22, the National...
Read Full Story // read more about: Jimmy John's, Starbucks
Industry News
A Pacific Northwest food critic says his efforts to treat food-industry workers to a free, five-course gourmet dinner fosters relationships with the workers “who have fallen through cracks” and provides them with a community to help in times of need. Kevin Finch of Spokane, Washington, is founder...
Read Full Story // read more about: Charitable Giving
Industry News
Jamba Juice announced that tennis star Venus Williams has joined the company as a franchise partner and will help the brand enter the Washington, D.C., market. James White, chairman, president, and CEO of Jamba Juice, told QSR in an exclusive interview that the Williams family had been fans of the...
The government is arresting illegal immigrants found working in fast food.
Industry News
Recent government crackdowns on Chipotle and Pei Wei that forced both concepts to at least temporarily close locations have reminded restaurant operators that the government is taking illegal immigration very seriously. The two incidents, in which illegal immigrants were found to be in each quick...
Dine America Agenda
Industry News
Dine America, the annual “Executive Idea Exchange” for leaders in the restaurant and foodservice sectors, released the agenda for its 2011 conference. The conference will take place October 9-11, 2011, at the Intercontinental Buckhead in Atlanta. The conference schedule includes keynote addresses,...
David and Camille Rutkauskas have built BBI into a global portfolio of brands.
Growth
David Rutkauskas was fresh out of college when he decided to help his father fulfill his dream of opening a deli in Tulsa, Oklahoma. The Health Deli, which opened on the base floor of an office building in 1987, became a family affair, with Rutkauskas and his parents all pitching in to shop...
Industry News
Lawmakers and restaurant leaders gathered today at the National Restaurant Association’s Public Affairs Conference in Washington, D.C., to discuss pressing legislative issues affecting the industry. Leading the day’s agenda was a focus on health care repeal. “We want them [employees] to have access...
Football Hall of Famer Troy Aikman is a spokesman for Wingstop.
Industry News
Billionaire owners, millionaire players, an increasingly disenchanted fan base, mounds of legal speak, and segments of the quick-service industry wondering what it all might mean to their bottom line—it’s a recipe for a dish many restaurant brands would rather not make. The National Football League...
Quick service brands can explore innovative potato dishes like poutine.
A New Plan for Potatoes
What can I possibly tell you about potatoes, dear quick-serve industry professional, that you don’t already know? It’s not as though you’re unacquainted with America’s favorite starch. You may even know that it’s the world’s fourth-largest food crop, trailing behind only rice, corn, and wheat,...
10 Challenges for Fast-Casual Leaders
While the fast-casual category continues to be the fastest-growing industry sector, the road in 2015 will be bumpy. We will see constant change and challenges around every corner. For industry leaders, there are issues that will keep even the most seasoned executive awake at night.  Here is my top...
Quick service restaurant franchise owner used work ethic to climb from store manager.
The Franchisee Fast Track
Having started as a sandwich maker with Subway when he was 18 years old, Gurpreet Singh has spent nearly half his life in the quick-service industry. Now a Checkers franchisee, Singh has spent time in every quick-serve job imaginable: line worker, manager, general manager, and, today, franchisee....
Quick service restaurant executives run charity effort to raise funds for cancer research.
A Personal Connection
When Lori Newcomb found out she had stage III ovarian cancer last year, she made it her mission to learn more about the disease and help other women fighting the same battle. She sat down with her husband, Chris Newcomb, cofounder and CEO of Southern quick-service chain Newk’s Eatery, and together...
Quick service restaurant chains invest in new growth with new finance and franchise strategies.
A Finance Refresh
Like much of the rest of the economy, the 2008 economic meltdown brought a massive slow-down to the quick-service franchise industry. The combination of tightfisted money lenders and general economic uncertainty put franchise businesses in a near impossible position when it came to accessing...
Quick service brands can explore innovative potato dishes like poutine.
A New Plan for Potatoes
What can I possibly tell you about potatoes, dear quick-serve industry professional, that you don’t already know? It’s not as though you’re unacquainted with America’s favorite starch. You may even know that it’s the world’s fourth-largest food crop, trailing behind only rice, corn, and wheat,...