Industry News
  Starbucks’ ambitious goal to have 100 percent of its cups be reusable or recyclable by 2015 may have just gotten much easier. The company announced a successful test with paper cup manufacturer International Paper and pulp mill Mississippi River Pulp that used recycled cups from stores to create...
Breakfast proteins like chicken and turkey are showing up on quick serve menus.
Menu Innovations
There is an answer to the age-old question of which came first, the chicken or the egg. It’s definitely the egg—at least when it comes to breakfast. Few morning menus are without them. But these days, chicken and another popular poultry protein, turkey, are increasingly popping up on a.m....
New White Castle concepts offer options beyond its famous sliders.
Industry News
White Castle is testing a trio of fast-casual restaurant concepts that could help the nation’s oldest quick-service burger chain decide whether to branch off in new directions. The Columbus, Ohio–based icon, known for its little hamburgers affectionately dubbed sliders, housed the three new...
Seventy-three stories shaped the restaurant industry in 2010.
Competition
Reporting by Blair Chancey, Sam Oches, Daniel P. Smith, Robin Van Tan, Barney Wolf & Lori Zanteson 1. BK Sold to Brazilian Investors Becoming the decade’s biggest restaurant buyout, No. 3 burger chain Burger King Corp. was acquired by 3G Capital, a New York firm backed by Brazilian investors,...
Fried chicken still dominates the menu at Golden Chick.
Emerging Concepts
Golden Chick, with stores in Texas and Oklahoma, maintains a philosophy of controlled, concentric, regional growth—except for one very big exception. “We should see our first unit in China open some time next year,” says Golden Chick president Mark Parmerlee. Golden Chick minority partner Allen...
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Breakfast items at fast casuals can grow business effectively.
George Green: Fast-Casual Expert
Seven years ago, at the height of the Atkins craze, our sales were down especially at breakfast. Our amazing artisan breakfast pastries and breads stayed on the shelves. And our customers stayed at home instead of just coming in to get the specialty coffee drink that had accompanied their...
Bahama Buck's record-setting snow cone will be 25,000–30,000 pounds.
Industry News
As a way to celebrate its 20th anniversary and raise money for a charity in its hometown of Lubbock, Texas, shaved ice concept Bahama Buck’s announced that it will build the world’s largest snow cone next week. The Guinness World Record–setting attempt will stretch over three days, December 7–9,...
Restaurants can’t afford to undermine their brand image with poor service.
Industry News
Credit flowed so freely before the recession that people in the restaurant industry often use hyperbole to describe how easy it was to get financing before the collapse. “I could have gotten my dog a loan three years ago,” says Paul Steck, president of Saladworks. “The perception was, anyone who...
Fast food restaurant in Austin holds city wide 5k race to raise funds for charity.
Hot to Trot
While families around the U.S. gather this year for Thanksgiving Day dinner, a casual game of touch football, and the annual parade, some Austin, Texas, residents will sport their running gear for the annual ThunderCloud Subs Thanksgiving Day Turkey Trot. Since its inception in 1991, the 5K...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick serve chicken chain rolls out coffee that benefits bean growers.
Morning Jolt
Chick-fil-A joined the breakfast innovation bandwagon with a renewed commitment to offering better coffee. And the chicken chain took the initiative one step further by partnering with a network of specialty coffee farmers in Central America known as THRIVE. The handpicked, proprietary coffee blend...
Quick service concepts with breakfast focus offer more menu items for lunch day part.
Taking a Bite Out of Lunch
As the only daypart with marked growth in the limited-service industry, the breakfast business is hot. It seems that every week brings more news of morning daypart expansion from this or that brand. Faced with this increased competition, those brands already built around coffee, bagels, doughnuts,...
Quick service restaurant executives could take notes from transportation startup Uber.
How to Be the Uber of Fast Food
Q: Many fast-food restaurants are beefing up their mobile capabilities. What is the best way to tap into this trend? A: Getting in on the mobile ordering—or mobile payment or mobile marketing—trend shouldn’t be our objective. Instead, we should ask, “How can we use mobile technology to disrupt our...
Quick service operators can make money through market based pricing strategies.
The Cost of Outdated Pricing Strategies: Part 3
Editor’s Note: This is the third in a series on pricing strategies within the quick-service restaurant industry. Click here to read part one, and here to read part two. Hello again QSR readers! Before we dig into another alternative pricing strategy, we want to take a moment to look back at where...
Premium quick service restaurant chain dishes out upscale and local foods.
Ones To Watch: Modmarket
In 2008, Anthony Pigliacampo and Rob McColgan were two young professionals looking for a place to have a healthy lunch on a regular basis. When they couldn’t find one, the pair decided to create one. They pooled their knowledge to create Modmarket. “We felt very strongly that there needed to be...