Panera CEO Bill Moreton is charged with keeping up brand popularity.
Special Report
On the evening of May 12, 2010, Bill Moreton and dozens of his Panera Bread colleagues celebrated the career of Ronald Shaich, the bakery-café’s cofounder, departing CEO, and ultimate visionary. For 25 years, Shaich guided Panera’s growth from a 19-unit chain into a fast-casual giant claiming $3...
Steve Ells, CEO of Chipotle, on NBC's "America's Next Great Restaurant."
Executive Insights
You’ve heard of celebrity chefs entering the quick-service industry, but celebrity CEOs? Soon, they might be just as common. Take Chipotle’s Steve Ells, for example. Ells wasn’t exactly an unknown before March 6. But when America’s Next Great Restaurant premiered on NBC that night to the tune of...
Mediterranean food like hummus is growing in popularity on quick-serve menus.
Marc Halperin: Resident F&B Expert
It’s taken many hundreds of years and bottomless reserves of diligence, creativity, and determination for cooks and chefs from southern Italy to southern France, from Morocco to Greece, and from Spain to Algeria to perfect the special blends of herbs, spices, and other ingredients that lend their...
Garbanzo's menu includes several Mediterranean staples, like hummus and pita.
Emerging Concepts
garbanzo.m4v
The health benefits of a Mediterranean diet have been getting a lot of attention in recent years, and quick-serve restaurants have also been a “big thing,” says Alon Mor, founder of Garbanzo Mediterranean Grill. And the economy … well, two out of three isn’t bad. “We’ve never operated in good days...
Jared Fogle, Michael Strahan, and fans participate at a Subway-sponsored event.
Promotions
In 2000, David Miller went from being the COO at Checkers Drive-In Restaurants to being the owner/operator of 28 Rally’s restaurants in Kentucky and southern Indiana. Since that deal, Miller has successfully promoted his restaurants by using sports to draw in customers. Miller has been a long-time...
Grocery stores are providing food offerings that are competitive to fast food.
Denise Lee Yohn: QSR's Marketing Guru
My dad has a strange way of expressing his affection. He’ll often refer to me as “his favorite daughter who lives west of the Mississippi”—faint praise, given that I only have one other sister, and she lives in Cincinnati. His remark may be a feeble attempt at some humor, but it reveals an...
Emerald City Smoothie was founded by a group of business partners.
Executive Insights
Business partnerships, like marriages, start with a courtship, a honeymoon, and then either years of bliss or a torturous separation. Although most partnerships have their own form of prenuptial agreement with ownership arrangements and corporate papers, those can’t prevent turbulence and breakups...
Schlotzsky's lends a hand to minority franchisees to encourage more diversity.
Denise Lee Yohn: QSR's Marketing Guru
Quick serves could be poised to step up their franchising efforts as soon as the credit market thaws and while available real estate remains cheap. Some experts say that minority-franchisee recruitment will be a particular area of focus, as franchisors pursue the value minorities bring to customer...