Blimpie has a program that offers discounted franchise fees for veterans.
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On August 5, President Obama proposed several tactics that would help military veterans returning to civilian life find jobs. The president also called on Congress to re-introduce the Help Veterans Own Franchises (HVOF) Act, which was originally introduced in 2009. The new proposals, and passage of...
Industry News
As president of the Bistro Group, which owns 31 T.G.I. Friday’s and five McAlister’s Delis, Jeff Ritson has unique insight into both the fast-casual and the casual dining categories. He says the economy has forced the two to change in ways that shave away some of their differences. He notices that...
The new, modern interior at the Del Taco prototype store.
Industry News
Del Taco’s long-time customers are well aware of the quick-service chain’s value, freshness, and food preparation, from its grilled chicken to freshly made beans. Now, the Lake Forest, California-based restaurant chain is spelling out those attributes as part of the company’s new prototype store...
Five Guys has used a consistent business strategy to grow quickly.
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Between its 1986 founding and 2002, the year it started franchising, Five Guys Burgers and Fries opened six locations, all in the Washington, D.C.-metro area near its home base in Arlington, Virginia. Since 2002, Five Guys has opened more than 750 locations and is now mentioned in the same breath...
Qdoba's whole-wheat tortilla offers customers a healthy wrap alternative.
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On the heels of its “Naked” ordering option (menu items without a tortilla), expanded Kids Meal menu, and last year’s Craft 2 menu, Qdoba has raised its innovation bar higher this summer. The Denver-based Mexican chain recently announced that it is expanding its healthy options by testing whole-...
Wendy's new prototype store in Columbus, Ohio.
Industry News
More than a few customers could be seen mouthing the word, “Wow,” as they walked through the electronic sliding door and gazed into the new prototype Wendy’s restaurant that opened Wednesday in Columbus, Ohio. The redesign, dubbed “ultra modern,” features clean lines, bright lighting, rich colors...
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Industry News
Jonathan Kaplan made his fortune selling the rights to Flip Video to Cisco Systems for $590 million in 2009. Now, entrepreneur Kaplan has set his sights upon his second business: The Melt, a chain of fast-casual grilled cheese cafes.  Despite his lack of industry background, Kaplan has one...
Industry News
McDonald’s rolled out several promotional programs in conjunction with the new movie The Smurfs, one of which will invite kids to eat healthy and help plant trees at the same time. The new “Smurf the Earth” program in the U.S. will encourage kids to order Apple Dippers with their Happy Meal through...
Quick service brands can explore innovative potato dishes like poutine.
What can I possibly tell you about potatoes, dear quick-serve industry professional, that you don’t already know? It’s not as though you’re unacquainted with America’s favorite starch.
This year has been projected as a growth year for the restaurant industry, creating opportunities for entrepreneurs who dream of opening their own restaurant.
Quick service restaurant operators use high tech products to improve customer experience.
Staying on trend, particularly when it comes to technology, is a delicate balancing act for Back Yard Burgers. CEO David McDougall says there’s no question that the entire restaurant industry is moving away from cash and credit and toward mobile payment and ordering methods.
QSR restaurant concepts streamline unit design to better manage customer traffic.
Operators are often looking to improve their store throughput, or the efficiency with which they get customers through the restaurant.
Young QSR diners look for more premium and bold flavors like high quality seafood dishes.
Regular readers of this column know that for some years now, I’ve been dispensing suggestions on how quick-serve chains can do more to court millions of Millennials, aka members of Generation Y, whose adventurous palates, curious minds, and unconventional tastes have often made them elusive qu
QSR brands plate fresh and natural ingredients to improve health and nutrition.
Fresh has become a mantra of the restaurant industry these days, and there’s nothing that conveys fresh better than using raw items, particularly fruits and vegetables.